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For Companies At a Glance
- Tasks: Manage customer enquiries and provide technical support for aftermarket parts.
- Company: Join a family-owned company known for innovation and sustainability.
- Benefits: Competitive salary, no weekend work, and a supportive team environment.
- Why this job: Be part of a leading organisation and make a difference in the automotive industry.
- Qualifications: 3-5 years of aftermarket parts experience and strong communication skills.
- Other info: Enjoy a permanent position with opportunities for professional growth.
The predicted salary is between 32000 - 44000 £ per year.
Job Overview
Senior Parts Advisor, £37,000 - £40,000 per annum (DOE), 40 per week, Monday-Friday, 08:00-17:00, No weekend work, OEM Multinational company, Permanent position
Location: Warwick
Background
The Senior Parts Advisor position is working with a long-established, family-owned organisation. The business designs and manufactures industry-leading specialist vehicles and aftermarket solutions, operating with strong values around integrity, quality, innovation, and sustainability.
Duties
- Manage customer enquiries via telephone and email
- Identify correct components accurately first time
- Act as escalation point for technical queries
- Support colleagues with complex identification
- Produce quotations and follow enquiries through
- Liaise with engineering and technical functions
- Manage product changes within aftermarket systems
- Maintain electronic catalogue accuracy
- Identify trends and provide technical feedback
- Promote genuine OE component usage
Qualifications
- Aftermarket parts experience
- 3-5 years' relevant background
- Parts advisor experience
- Confident professional telephone manner
- Ability to resolve technical issues
- High attention to detail
Contact Grace Hudson Morgan at E3 Recruitment
Senior Parts Advisor employer: E3 Recruitment
Contact Detail:
E3 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Parts Advisor
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Parts Advisor role.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your technical knowledge and be ready to discuss how you’ve resolved complex issues in the past. We want to see that you can think on your feet and handle customer enquiries with ease.
✨Tip Number 3
Showcase your attention to detail! Bring examples of how you’ve maintained accuracy in previous roles. We love candidates who can demonstrate their ability to manage product changes and keep electronic catalogues spot on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see your passion for genuine OE components and how you can contribute to our values of integrity and quality.
We think you need these skills to ace Senior Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in aftermarket parts and customer service. We want to see how your background aligns with the Senior Parts Advisor role, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you embody our values of integrity, quality, and innovation. Let us know what makes you the perfect fit for our team.
Showcase Your Technical Skills: Since this role involves resolving technical queries, make sure to highlight any relevant technical skills or experiences. We love candidates who can demonstrate their ability to identify components accurately and support colleagues effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at E3 Recruitment
✨Know Your Parts Inside Out
Make sure you brush up on your knowledge of aftermarket parts and components. Familiarise yourself with the specific products the company offers, as well as any industry trends. This will help you answer technical questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since you'll be managing customer enquiries via phone and email, it's crucial to demonstrate a confident and professional telephone manner. Practise answering common customer queries and explaining complex technical issues in simple terms. This will showcase your ability to communicate effectively.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss examples of how you've resolved technical issues in the past. Think of specific situations where you identified a problem, found a solution, and successfully implemented it. This will highlight your experience and ability to handle complex queries.
✨Highlight Your Attention to Detail
In this role, accuracy is key. Be ready to provide examples of how you've maintained high standards in your previous positions, especially when it comes to managing electronic catalogues or producing quotations. This will reassure the interviewers that you can handle the responsibilities of the job.
