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- Tasks: Manage customer enquiries and provide technical support for parts identification.
- Company: Join a family-owned company known for innovation and sustainability in specialist vehicles.
- Benefits: Competitive salary, no weekend work, and a supportive team environment.
- Why this job: Be part of a dynamic team making a real impact in the automotive industry.
- Qualifications: 3-5 years of aftermarket parts experience and a confident telephone manner.
- Other info: Great opportunity for career growth in a well-established organisation.
The predicted salary is between 32000 - 42000 £ per year.
Salary £37,000 - £40,000 per annum (DOE), 40 per week, Monday-Friday, 08:00-17:00, No weekend work, OEM Multinational company, Permanent position.
Location: Warwick.
We are a long-established, family-owned organisation that designs and manufactures industry-leading specialist vehicles and aftermarket solutions. Operating with strong values around integrity, quality, innovation, and sustainability.
Responsibilities
- Manage customer enquiries via telephone and email.
- Identify correct components accurately first time.
- Act as escalation point for technical queries.
- Support colleagues with complex identification.
- Produce quotations and follow enquiries through.
- Liaise with engineering and technical functions.
- Manage product changes within aftermarket systems.
- Maintain electronic catalogue accuracy.
- Identify trends and provide technical feedback.
- Promote genuine OE component usage.
Qualifications
- Aftermarket parts experience.
- 3-5 years relevant background.
- Parts advisor experience.
- Confident professional telephone manner.
- Ability to resolve technical issues.
- High attention to detail.
If you have some of the skills we still encourage you to apply for the Senior Parts Advisor role or please feel free to call Grace Hudson Morgan at E3 Recruitment.
Senior Parts Advisor in Royal Leamington Spa employer: E3 Recruitment
Contact Detail:
E3 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Parts Advisor in Royal Leamington Spa
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about parts advisory roles. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss aftermarket parts and how to identify components accurately. We want you to shine when they ask about your experience!
✨Tip Number 3
Showcase your attention to detail during the interview. Bring examples of how you've managed product changes or maintained catalogue accuracy in previous roles. This will demonstrate that you’re the right fit for the Senior Parts Advisor position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Senior Parts Advisor in Royal Leamington Spa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in aftermarket parts and any specific skills that match the Senior Parts Advisor role. We want to see how your background aligns with our values of integrity and quality!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Don’t forget to mention your experience with customer enquiries and technical queries.
Showcase Your Attention to Detail: Since accuracy is key in this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to ensure their submissions reflect high attention to detail, just like we do in our work!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at E3 Recruitment
✨Know Your Parts Inside Out
Make sure you brush up on your knowledge of aftermarket parts and components. Familiarise yourself with the specific products the company offers, as well as any common technical issues that may arise. This will help you answer questions confidently and demonstrate your expertise.
✨Practice Your Communication Skills
Since you'll be managing customer enquiries via phone and email, it's crucial to showcase your professional telephone manner during the interview. Practice articulating your thoughts clearly and concisely, and consider role-playing common scenarios with a friend to build your confidence.
✨Showcase Your Problem-Solving Abilities
Be prepared to discuss examples of how you've resolved technical issues in the past. Think of specific situations where you identified a problem, found a solution, and communicated effectively with colleagues or customers. This will highlight your ability to act as an escalation point for technical queries.
✨Highlight Your Attention to Detail
Given the importance of maintaining electronic catalogue accuracy, be ready to share instances where your attention to detail made a difference. Whether it’s catching errors in quotations or ensuring correct component identification, demonstrating this skill will set you apart from other candidates.
