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- Tasks: Be the friendly face of our company, helping customers find the right parts.
- Company: Join an award-winning automotive company known for quality and customer satisfaction.
- Benefits: Enjoy 31 holidays, overtime opportunities, and a birthday day off!
- Why this job: This role offers career growth in a supportive team environment.
- Qualifications: Previous experience in a technical or office-based automotive role is preferred.
- Other info: Permanent position based in Uxbridge with a chance to shine at annual awards.
The predicted salary is between 22400 - 25600 £ per year.
Parts Advisor Paying £28-32k depending on experience. Shifts patterns. 31 holidays including BH. Permanet position. Join a leading, award-winning Automotive company known for its commitment to quality and customer satisfaction. This is an exciting opportunity to be part of a dedicated team, helping to deliver exceptional service and solutions to meet our clients\’ needs. Key duties of the Parts Advisor: First point of contact for customers via phone, email, and in person, delivering a professional and friendly service Identify, locate, and source required parts efficiently Process customer payments accurately and in line with company procedures Liaise with internal departments, such as the shop floor, to coordinate parts availability and service delivery Maintain and update the in-house system with accurate and timely information Ensure all relevant documentation and records are completed and updated in compliance with company policies The Parts Advisor role is based in the Uxbridge area. You would be best suited to the Parts Advisor role, if you have worked a technical or office based Automotive role. If you are committed to achieving goals and developing your career, this role is for you! What\’s in it for you as the Parts Advisor : Overtime Opportunities 23 Days holiday + BH + a day off for your birthday Branded uniform allowance Auto-enrolment pension Reward and recognition programme Annual company award ceremony Permanent position Career growth and development If you have any questions or are interested in the Parts Advisor role please contact Maisie at E3 recruitment
Parts Advisor employer: E3 Recruitment
Contact Detail:
E3 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the specific parts and services offered by our company. Understanding the products we deal with will help you engage more effectively during interviews.
✨Tip Number 2
Practice your customer service skills, as being the first point of contact is crucial. Role-play scenarios where you handle customer inquiries or complaints to demonstrate your ability to provide exceptional service.
✨Tip Number 3
Network with professionals in the automotive field, either online or at local events. Building connections can give you insights into the role and may even lead to referrals that could boost your application.
✨Tip Number 4
Research our company’s values and recent achievements. Being able to discuss how your personal values align with ours during the interview will show your genuine interest in joining our team.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical or office-based automotive roles. Emphasise skills that align with the key duties of a Parts Advisor, such as customer service and parts sourcing.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to delivering exceptional service. Mention specific examples of how you've successfully handled customer inquiries or sourced parts in previous roles.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as communication, organisation, and attention to detail. Mention any experience with in-house systems or documentation processes that demonstrate your ability to maintain accurate records.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and can help keep your application top of mind for the hiring team.
How to prepare for a job interview at E3 Recruitment
✨Know the Company
Before your interview, take some time to research the automotive company. Understand their values, mission, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Demonstrate Customer Service Skills
As a Parts Advisor, you'll be the first point of contact for customers. Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations and ensured customer satisfaction.
✨Familiarise Yourself with Automotive Parts
Brush up on your knowledge of automotive parts and their functions. Being able to identify and discuss parts confidently during the interview will demonstrate your technical understanding and suitability for the role.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, and opportunities for career growth. This shows that you're serious about your future with them.
