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- Tasks: Manage and enhance customer relationships while providing technical support and service repairs.
- Company: Established organisation in the chemical manufacturing sector with over 50 years of experience.
- Benefits: Competitive salary, company car, bonus scheme, and additional annual leave.
- Why this job: Join a dynamic team and make a real impact in client satisfaction and account management.
- Qualifications: Experience in commercial laundry or strong knowledge of equipment and servicing is preferred.
- Other info: Opportunity for travel and personal growth in a supportive environment.
The predicted salary is between 28800 - 48000 £ per year.
We are offering an exciting opportunity for a Technical Account Manager to join a growing and well-established organisation. The role offers a competitive salary, company car, bonus scheme, additional annual leave accrued with length of service, alongside other company benefits! You will become part of a developing workforce alongside industry leaders who have been at the forefront of chemical manufacturing for over 50 years.
This role is ideal for a Technical Account Manager who is passionate about supporting clients, delivering excellent account management, and enjoys hands-on involvement with equipment, including servicing and technical support.
As a Technical Account Manager, you will be responsible for managing, developing, and strengthening customer relationships, while providing technical expertise across service visits, technical service delivery, and account management within the Laundry Division.
Key Responsibilities:- Manage, develop, and enhance customer relationships across designated accounts
- Carry out service repairs on company equipment while monitoring quality and cost
- Effectively manage and grow new and existing client relationships
- Achieve agreed sales targets for assigned accounts
- Promote additional services, demonstrating strong knowledge of equipment and servicing requirements
- Provide technical support to meet business objectives and ensure high levels of customer satisfaction
- Support the acquisition of new accounts and deliver training to customers and colleagues
- Monitor and improve commercial performance, ensuring account summaries are accurate and up to date
- Ability to travel throughout the Northeast and Central Scotland, with overnight stays as required
- The ability to work autonomously and be motivated to build strong customer relationships.
- Experience within the commercial laundry industry and/or strong knowledge of equipment and servicing requirements with an understanding of electrical and mechanical components is desirable.
For further information or to be considered for the role of Technical Account Manager, please click on the link below to apply directly, or contact Kate Wadsworth at E3 Recruitment on 01484 645269.
Technical Account Manager in Newcastle upon Tyne employer: E3 Recruitment
Contact Detail:
E3 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can land you that Technical Account Manager role.
✨Tip Number 2
Prepare for the interview by researching the company and its products. We want to show that you’re not just another candidate; you’re genuinely interested in their work and ready to hit the ground running!
✨Tip Number 3
Practice your technical knowledge! Brush up on equipment servicing and account management strategies. We need to demonstrate that you can provide top-notch support and build strong customer relationships right from day one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to our team as a Technical Account Manager!
We think you need these skills to ace Technical Account Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Technical Account Manager role. Highlight your experience in account management and any technical expertise you have, especially in the commercial laundry industry.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting clients and how your hands-on experience with equipment makes you a great fit for the team. Keep it engaging and personal!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage and grow client relationships. Numbers speak volumes, so if you’ve hit sales targets or improved customer satisfaction, make sure to mention it!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at StudySmarter!
How to prepare for a job interview at E3 Recruitment
✨Know Your Equipment
As a Technical Account Manager, you'll need to demonstrate your understanding of the equipment you'll be working with. Brush up on the technical specifications and servicing requirements of the products relevant to the role. This will not only show your expertise but also your passion for the industry.
✨Showcase Relationship Management Skills
Prepare examples of how you've successfully managed and developed customer relationships in the past. Think about specific situations where you turned a challenging client into a loyal one. This will highlight your ability to enhance customer satisfaction and grow accounts.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss scenarios where you've had to troubleshoot issues with equipment or client concerns. Employers love candidates who can think on their feet and provide solutions, so share your thought process and the outcomes of your actions.
✨Research the Company
Familiarise yourself with the organisation's history, values, and recent developments in the chemical manufacturing sector. This knowledge will help you tailor your responses and show that you're genuinely interested in being part of their team.
