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For Companies At a Glance
- Tasks: Manage customer enquiries and provide technical support for aftermarket parts.
- Company: Join a family-owned, innovative company with strong values in quality and sustainability.
- Benefits: Competitive salary, no weekend work, and a supportive team environment.
- Why this job: Be part of a leading organisation and make a difference in the automotive industry.
- Qualifications: 3-5 years of aftermarket parts experience and a confident telephone manner.
- Other info: Enjoy a permanent position with opportunities for professional growth.
The predicted salary is between 32000 - 44000 £ per year.
Job Overview
Senior Parts Advisor, £37,000 - £40,000 per annum (DOE), 40 per week, Monday-Friday, 08:00-17:00, No weekend work, OEM Multinational company, Permanent position
Location: Warwick
Background
The Senior Parts Advisor position is working with a long-established, family-owned organisation. The business designs and manufactures industry-leading specialist vehicles and aftermarket solutions, operating with strong values around integrity, quality, innovation, and sustainability.
Duties
- Manage customer enquiries via telephone and email
- Identify correct components accurately first time
- Act as escalation point for technical queries
- Support colleagues with complex identification
- Produce quotations and follow enquiries through
- Liaise with engineering and technical functions
- Manage product changes within aftermarket systems
- Maintain electronic catalogue accuracy
- Identify trends and provide technical feedback
- Promote genuine OE component usage
Qualifications
- Aftermarket parts experience
- 3-5 years' relevant background
- Parts advisor experience
- Confident professional telephone manner
- Ability to resolve technical issues
- High attention to detail
Contact Grace Hudson Morgan at E3 Recruitment
Senior Parts Advisor in London employer: E3 Recruitment
Contact Detail:
E3 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Parts Advisor in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Parts Advisor role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want to see how your experience aligns with their focus on integrity and innovation. Show them you’re not just another candidate!
✨Tip Number 3
Practice your technical knowledge! Brush up on aftermarket parts and be ready to discuss how you’ve resolved complex issues in the past. We love seeing candidates who can think on their feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who fit our company culture.
We think you need these skills to ace Senior Parts Advisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in aftermarket parts and showcases your ability to manage customer enquiries. We want to see how your background aligns with the Senior Parts Advisor role, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our family-owned organisation. Mention your passion for integrity and quality, and how you can contribute to our values.
Showcase Your Technical Skills: Since this role involves resolving technical queries, make sure to highlight any relevant technical skills or experiences. We love seeing candidates who can identify components accurately and provide valuable feedback!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Senior Parts Advisor position. Plus, it’s super easy!
How to prepare for a job interview at E3 Recruitment
✨Know Your Parts Inside Out
Make sure you brush up on your knowledge of aftermarket parts and components. Familiarise yourself with the specific products the company offers, as well as any industry trends. This will help you answer technical questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since you'll be managing customer enquiries via phone and email, it's crucial to demonstrate a confident and professional telephone manner. Practise answering common customer queries and explaining complex technical issues in simple terms. This will showcase your ability to communicate effectively.
✨Showcase Your Problem-Solving Abilities
Prepare examples of how you've resolved technical issues in the past. Think about specific situations where you identified the correct components or provided support to colleagues. Highlighting these experiences will illustrate your capability to act as an escalation point for technical queries.
✨Emphasise Attention to Detail
In this role, accuracy is key. Be ready to discuss how you maintain electronic catalogue accuracy and manage product changes. Share any strategies you use to ensure precision in your work, as this will demonstrate your commitment to quality and integrity, aligning with the company's values.
