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For Companies At a Glance
- Tasks: Manage sales admin, track orders, and ensure top-notch customer communication.
- Company: Reputable Engineering & Manufacturing firm with a global presence.
- Benefits: Competitive salary, 30 days leave, flexible hours, and pension scheme.
- Why this job: Join a dynamic team and play a key role in customer satisfaction.
- Qualifications: Experience with CRM systems and strong communication skills required.
- Other info: Exciting opportunity for growth in a newly revamped workspace.
Sales Coordinator required for a reputable Engineering & Manufacturing company, employing over 500 staff across the world. This long-established organisation supplies a variety of industries with complex flow control products, including Valves, Pumps and Actuators. This organisation recently decided to make significant investment (worth circa £1.8m) into their Leeds site, which will include a full overhaul of the workspace and facilities. Due to continued demand for their versatile product range, this organisation is recruiting for several positions including a Sales Coordinator. This opportunity is based in LEEDS, meaning the successful Sales Coordinator will be easily able to commute from surrounding areas including Bradford, Huddersfield, Wakefield, Dewsbury and Bingley.
Key Responsibilities:
- Handle sales administration, including processing orders, tracking, returns and maintaining accurate customer records.
- Act as a key liaison between the company and external customers, ensuring excellent communication and timely responses.
- Coordinate and track customer orders from receipt through to delivery, ensuring all stages progress on schedule.
- Monitor order status proactively and resolve any delays or issues by collaborating with sales colleagues.
- Provide high-quality customer aftercare, including follow-up communication, handling post-sale queries, and ensuring customer satisfaction.
Requirements:
- Previous experience using CRM and MRP/ERP systems to manage customer data, orders, and production workflows.
- Strong verbal and written communication skills, with the ability to communicate clearly and professionally with customers and internal teams.
- Proven self-starter with strong initiative, able to take ownership of tasks and work proactively with minimal supervision.
- Background in the engineering or manufacturing industry, with an understanding of technical products.
- A positive, solution-focused attitude with the ability to remain calm and professional under pressure.
- Strong organisational skills and attention to detail, ensuring accuracy in order processing and customer communication.
Salary & Benefits:
- £30,000 - £35,000
- 30 Days annual leave
- 37 hours per week (Flexible working Monday-Friday)
- 8% Combined pension (3% employer/ 5% employee)
To apply for the Sales Coordinator position, please click 'Apply Now' and attach an updated copy of your CV. Alternatively, please contact Natalie Cooper at E3 Recruitment for more information.
Sales Coordinator in Leeds employer: E3 Recruitment
Contact Detail:
E3 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator in Leeds
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales coordination. Think about how your experience with CRM and MRP/ERP systems can benefit them, and be ready to share specific examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Coordinator in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Coordinator role. Highlight your experience with CRM and MRP/ERP systems, as well as any relevant background in engineering or manufacturing. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since communication is key in this role, use your application to demonstrate your strong verbal and written skills. Whether it's through your cover letter or CV, let us know how you effectively liaise with customers and internal teams.
Be Proactive: We love self-starters! In your application, share examples of how you've taken initiative in previous roles. This could be anything from resolving customer issues to improving processes. Show us that you can take ownership and work independently!
Keep It Professional: While we appreciate a friendly tone, make sure your application maintains a professional vibe. Double-check for typos and ensure your formatting is clean. A polished application reflects your attention to detail, which is crucial for the Sales Coordinator position.
How to prepare for a job interview at E3 Recruitment
✨Know Your Products
Before the interview, take some time to research the company's product range, especially their flow control products like valves, pumps, and actuators. Understanding these technical products will not only impress your interviewers but also help you answer questions more confidently.
✨Showcase Your CRM Skills
Since the role requires experience with CRM and MRP/ERP systems, be prepared to discuss your previous experiences using these tools. Bring specific examples of how you've managed customer data or processed orders in the past, as this will demonstrate your capability for the Sales Coordinator position.
✨Communicate Clearly
Strong communication skills are key for this role. Practice articulating your thoughts clearly and professionally. You might even want to prepare a few scenarios where you successfully handled customer queries or resolved issues, as this will highlight your ability to maintain excellent customer relations.
✨Stay Organised and Detail-Oriented
The job demands strong organisational skills and attention to detail. During the interview, share examples of how you've managed multiple tasks or projects simultaneously while ensuring accuracy. This will show that you can handle the responsibilities of coordinating customer orders effectively.
