At a Glance
- Tasks: Lead the HGV rental site and manage fleet expansion while ensuring top-notch service.
- Company: A leading UK HGV rental business with exciting growth plans.
- Benefits: Competitive salary, pension scheme, 31 days' holiday, and career development opportunities.
- Other info: Be part of an established company during a major expansion phase.
- Why this job: Join a dynamic team and shape the future of a growing rental operation.
- Qualifications: Experience in HGV rental management and strong leadership skills.
The predicted salary is between 45000 - 55000 £ per year.
Our client is one of the UK's leading specialist HGV rental businesses, providing flexible and dependable vehicle solutions to customers across a broad range of industries. They are looking for an Operations Manager who has Rental and Fleet experience. The Operations Manager will oversee the running of the HGV Rental site, which currently operates a modern fleet of more than 250 vehicles and has ambitious plans for continued expansion. The fleet is expected to grow to approximately 350 vehicles, progressing towards 450 vehicles within the next 24 months.
The Role
We are seeking an experienced Operations / Rental Manager to manage the rental function and help prepare the operation for its next stage of growth. Working closely with senior management and the sales, fleet and workshop teams, you will ensure the right vehicles are available at the right time. This will involve balancing customer demand, fleet capacity, maintenance requirements and commercial performance. The position would suit a knowledgeable, practical manager who understands vehicle rental and can introduce the structure, standards and processes required to manage a considerably larger fleet.
Key Duties
- Manage the daily performance and coordination of the rental department.
- Create an operational plan to accommodate fleet expansion from more than 250 to approximately 450 vehicles.
- Review existing working practices and introduce systems, procedures and service standards that can accommodate future growth.
- Maintain accurate information covering available, hired, reserved and unavailable vehicles.
- Forecast customer requirements and plan fleet capacity accordingly.
- Improve vehicle preparation and turnaround between rental periods.
- Coordinate with the workshop to prioritise inspections, servicing, repairs and vehicle availability.
- Manage the full rental process, from customer enquiry and vehicle allocation through to collection and off-hire.
- Allocate work across the rental team and ensure colleagues receive appropriate training and regular feedback.
- Use performance information to identify underused vehicles, avoidable downtime and opportunities to increase rental revenue.
- Review operating costs and introduce practical measures to improve efficiency and commercial returns.
- Maintain accurate rental records, documentation and management reports.
- Ensure vehicles are supplied and operated in line with legal, safety and operator-licence requirements.
- Resolve service issues promptly while protecting customer relationships and the commercial interests of the company.
- Maintain clear communication between the rental, sales, workshop, fleet and finance departments.
- Assist with the onboarding and delivery of new customer contracts.
- Provide senior management with regular forecasts, operational updates and recommendations.
- Contribute to fleet-composition, vehicle-replacement and investment decisions.
About You
The successful candidate will ideally have:
- Previous management experience within HGV or commercial-vehicle rental.
- Rental-sector experience involving either heavy or light commercial vehicles.
- Knowledge of fleet planning, vehicle utilisation and rental processes.
- Experience managing an operational team and setting clear performance expectations.
- The ability to improve processes and introduce structure within a growing organisation.
- Sound commercial judgement and awareness of how fleet decisions affect revenue and profitability.
- Knowledge of transport legislation, vehicle compliance and maintenance scheduling.
- A calm and decisive approach to operational pressures and customer issues.
- Clear communication skills and the ability to work effectively with customers, colleagues and senior management.
- Experience using fleet, rental or transport-management software.
- A proactive approach to identifying and resolving operational issues.
- The ability to develop alongside a rapidly expanding organisation.
What's on Offer
- A salary of £45,000-£55,000 per annum.
- An important management position within an established company entering a major period of expansion.
- The opportunity to influence the future structure and development of the rental operation.
- Company pension scheme.
- 31 days' holiday, including bank holidays, increasing with length of service.
- A busy and flexible working environment.
- Long-term career-development opportunities as the fleet and wider business expand.
This is an excellent opportunity to become part of an established and growing business at an exciting stage of its development.
Operations Manager (HGV) in Leeds employer: E3 Recruitment
As a leading Engineering & Manufacturing business based in Leeds, we pride ourselves on offering a supportive work culture that values skill development and employee well-being. With competitive pay, travel allowances, and the opportunity for long-term contracts, we ensure our Pipe Welders thrive in a dynamic environment where their expertise is recognised and rewarded. Join us to be part of a team that delivers innovative solutions while enjoying the benefits of free onsite parking and a commitment to your professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (HGV) in Leeds
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like E3 Recruitment.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by E3 Recruitment. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Operations Manager (HGV) in Leeds
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at E3 Recruitment, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at E3 Recruitment and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into E3 Recruitment. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at E3 Recruitment
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at E3 Recruitment.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to E3 Recruitment.
