At a Glance
- Tasks: Coordinate service and repairs, manage schedules, and provide top-notch customer service.
- Company: Join a world-renowned multinational automotive company with a strong reputation.
- Benefits: Enjoy a competitive salary, travel perks, wellness programmes, and ongoing training.
- Why this job: Be part of a dynamic team making a real impact in the automotive industry.
- Qualifications: Customer service skills, experience with databases, and ability to manage workloads.
- Other info: Permanent role with no weekend work and excellent career development opportunities.
The predicted salary is between 19800 - 33000 £ per year.
£33,000 starting, permanent role, travel benefits, wellness programmes, ongoing training and development, enhanced company pension plan, Mon-Fri no weekend work, sick pay scheme, free onsite parking.
We are seeking a Service Coordinator to join a world-renowned, multinational automotive company supporting the service, repairs, permissions, and maintenance of works within the fire division. This service coordinator role is working with an International Vehicle Manufacturer providing effective customer service and building relationships with both internal and external customers for vehicles in transport depots, airports, MOD Sites etc.
Key responsibilities for the Service Coordinator:- To supervise the maintenance and repair activities and book engineers for Civilian and Military contracts.
- Coordinate Engineers, manage schedules and bookings, handle breakdown requests and organise the workload of engineers.
- To provide effective customer service and build relationships with both internal and external customers.
- To action customer repairs, maintenance and breakdowns.
- To manage goods in and out of Gloucester stores.
- Ensure all jobs are entered onto the appropriate in-house computer system.
- Account management for customers.
- Ability to troubleshoot and work under pressure, whilst having the ability to prioritise the workload.
- High standards of customer service.
- Experience working with online and internal databases to manage works.
- Previous experience within a role in which you have to plan and manage works.
- Previous account management in some sort of capacity.
- Previous experience within the automotive industry is preferred.
If you are interested in this service coordinator role, please apply now or for further information please don’t hesitate to contact Grace at E3 Recruitment.
If you are interested in the service coordinator role but don’t feel you match the direct requirements, please feel free to contact me directly.
Service Coordinator in Gloucester employer: E3 Recruitment
Contact Detail:
E3 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work in service coordination. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and account management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've successfully managed schedules or handled breakdown requests in previous roles. This will highlight your ability to thrive under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find more details about the role and company culture that can help you stand out.
We think you need these skills to ace Service Coordinator in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Service Coordinator role. We want to see how your skills in customer service and account management shine through!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Share specific examples of how you've managed workloads and built relationships with customers in the past.
Showcase Your Problem-Solving Skills: Since troubleshooting is key in this role, include instances where you've successfully resolved issues under pressure. We love to see how you handle challenges!
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. It helps us keep track of your application and ensures it reaches the right people!
How to prepare for a job interview at E3 Recruitment
✨Know the Company Inside Out
Before your interview, do some digging into the company’s history, values, and recent news. This will not only help you understand their culture but also show that you're genuinely interested in the role and the company.
✨Showcase Your Customer Service Skills
As a Service Coordinator, you'll need to demonstrate your ability to provide top-notch customer service. Prepare examples from your past experiences where you successfully managed customer relationships or resolved issues under pressure.
✨Familiarise Yourself with the Role's Responsibilities
Make sure you understand the key responsibilities of the Service Coordinator position. Be ready to discuss how your previous experience aligns with tasks like scheduling engineers, managing workloads, and using internal databases.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.