At a Glance
- Tasks: Manage key business accounts and ensure top-notch service delivery.
- Company: Join a dynamic, independent B2B energy supply business in London.
- Benefits: Enjoy hybrid working, competitive salary, and bonus opportunities.
- Why this job: Great chance for personal growth in a fast-paced, supportive environment.
- Qualifications: Experience in account management, preferably in the energy sector.
- Other info: Work closely with a skilled team and develop your career.
The predicted salary is between 28800 - 48000 Β£ per year.
Location: London (Hybrid working β weekly office travel)
Salary: up to Β£40,000 plus bonus
E1 is recruiting a driven and customer-focused Account Manager to join a growing and independent B2B energy supply business. This is a fantastic opportunity to work alongside an experienced team in a fast-paced environment, with clear opportunities for progression and personal development aligned with the companyβs ongoing success.
As an Account Manager, you will be responsible for managing a portfolio of key business customers from onboarding through to renewal. You will be the main point of contact for your accounts, ensuring a high standard of service is delivered at every stage and working closely with internal teams to meet client needs.
Key Responsibilities
- Build and maintain strong relationships with key business customers.
- Act as the primary point of contact for your portfolio, handling all queries in a timely and professional manner.
- Ensure all accounts are up to date and running efficiently, including payments, meter data, and customer information.
- Manage invoice production and validation, including bespoke billing where required.
- Collaborate with internal departments to ensure service delivery and customer satisfaction.
- Proactively monitor account activity and anticipate customer needs.
About You
- Previous experience managing customer accounts, ideally in the energy sector.
- Strong understanding of commercial energy supply contracts is desirable.
- Excellent communication skills β both written and verbal.
- Highly organised with strong attention to detail.
- Comfortable working with data and performing basic analysis.
- Able to work independently and manage your own workload effectively.
- Proficient in MS Office, particularly Excel and Outlook.
Account Manager - Energy employer: E1 Partners
Contact Detail:
E1 Partners Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Account Manager - Energy
β¨Tip Number 1
Familiarise yourself with the energy sector and current market trends. Understanding the nuances of B2B energy supply will not only help you in interviews but also demonstrate your genuine interest in the role.
β¨Tip Number 2
Network with professionals in the energy industry. Attend relevant events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals.
β¨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer accounts in the past. Highlight your ability to build relationships and resolve issues, as these are key skills for an Account Manager.
β¨Tip Number 4
Showcase your proficiency in data analysis and MS Office during discussions. Being able to demonstrate your comfort with tools like Excel can set you apart, especially when discussing account management and invoicing.
We think you need these skills to ace Account Manager - Energy
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the energy sector. Emphasise your skills in customer relationship management and any specific achievements that demonstrate your ability to handle key business accounts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the energy industry and your understanding of commercial energy supply contracts. Use specific examples from your past experiences to illustrate how you can meet the needs of the role and contribute to the company's success.
Highlight Communication Skills: Since excellent communication is crucial for this role, ensure you provide examples of how you've effectively communicated with clients or internal teams in previous positions. This could include managing queries or collaborating on projects.
Showcase Organisational Skills: Demonstrate your organisational abilities by detailing how you manage multiple accounts or projects simultaneously. Mention any tools or methods you use to stay organised and ensure efficient service delivery.
How to prepare for a job interview at E1 Partners
β¨Know Your Energy Sector
Familiarise yourself with the current trends and challenges in the energy sector. Being able to discuss recent developments or changes in regulations will show your genuine interest and understanding of the industry.
β¨Demonstrate Relationship Management Skills
Prepare examples from your past experiences where you successfully built and maintained relationships with clients. Highlight how you handled queries and ensured customer satisfaction, as this is crucial for the Account Manager role.
β¨Showcase Your Organisational Skills
Be ready to discuss how you manage multiple accounts and ensure all details are up to date. Providing specific examples of how you stay organised and prioritise tasks will demonstrate your ability to handle the workload effectively.
β¨Prepare for Data-Driven Questions
Since the role involves working with data and performing basic analysis, brush up on your Excel skills. Be prepared to discuss how you've used data to inform decisions or improve account management in previous roles.