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For Companies At a Glance
- Tasks: Manage key business accounts and ensure top-notch service delivery.
- Company: Join a dynamic, independent B2B energy supply business in London.
- Benefits: Enjoy hybrid working, competitive salary, and bonus opportunities.
- Why this job: Gain valuable experience in a fast-paced environment with clear progression paths.
- Qualifications: Experience in customer account management, ideally in the energy sector.
- Other info: Work closely with a supportive team and develop your skills.
The predicted salary is between 24000 - 40000 £ per year.
Location: London (Hybrid working – weekly office travel)
Salary: up to £40,000 plus bonus
E1 is recruiting a driven and customer-focused Account Manager to join a growing and independent B2B energy supply business. This is a fantastic opportunity to work alongside an experienced team in a fast-paced environment, with clear opportunities for progression and personal development aligned with the company’s ongoing success.
As an Account Manager, you will be responsible for managing a portfolio of key business customers from onboarding through to renewal. You will be the main point of contact for your accounts, ensuring a high standard of service is delivered at every stage and working closely with internal teams to meet client needs.
Key Responsibilities
- Build and maintain strong relationships with key business customers.
- Act as the primary point of contact for your portfolio, handling all queries in a timely and professional manner.
- Ensure all accounts are up to date and running efficiently, including payments, meter data, and customer information.
- Manage invoice production and validation, including bespoke billing where required.
- Collaborate with internal departments to ensure service delivery and customer satisfaction.
- Proactively monitor account activity and anticipate customer needs.
About You
- Previous experience managing customer accounts, ideally in the energy sector.
- Strong understanding of commercial energy supply contracts is desirable.
- Excellent communication skills – both written and verbal.
- Highly organised with strong attention to detail.
- Comfortable working with data and performing basic analysis.
- Able to work independently and manage your own workload effectively.
- Proficient in MS Office, particularly Excel and Outlook.
Account Manager - Energy employer: E1 Partners
Contact Detail:
E1 Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Energy
✨Tip Number 1
Familiarise yourself with the energy sector and current market trends. Understanding the nuances of B2B energy supply will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the energy industry, especially those in account management roles. Attend industry events or join relevant online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer accounts in the past. Highlight your ability to build relationships and resolve issues, as these are key skills for the role.
✨Tip Number 4
Brush up on your Excel skills, as data management is crucial for this position. Being able to analyse and present data effectively will set you apart from other candidates.
We think you need these skills to ace Account Manager - Energy
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the energy sector. Emphasise your skills in customer relationship management and any specific achievements that demonstrate your ability to handle accounts effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the energy industry and your understanding of B2B relationships. Mention specific examples of how you've successfully managed accounts in the past and how you can contribute to the company's success.
Highlight Relevant Skills: In your application, focus on your communication skills, organisational abilities, and proficiency with data analysis tools like Excel. These are crucial for the Account Manager role, so provide examples of how you've used these skills in previous positions.
Show Enthusiasm for the Role: Convey your enthusiasm for the position and the company in your application. Research the company’s values and mission, and explain how they align with your own professional goals and aspirations.
How to prepare for a job interview at E1 Partners
✨Showcase Your Customer Management Skills
Be prepared to discuss your previous experience managing customer accounts, especially in the energy sector. Highlight specific examples where you successfully built and maintained relationships with clients, as this is crucial for the role.
✨Demonstrate Your Communication Abilities
Since excellent communication skills are essential, practice articulating your thoughts clearly and concisely. Be ready to provide examples of how you've effectively handled queries or resolved issues for customers in the past.
✨Familiarise Yourself with Energy Supply Contracts
Brush up on your knowledge of commercial energy supply contracts. Understanding the nuances of these agreements will not only impress your interviewers but also show that you're serious about the role.
✨Prepare for Data-Related Questions
As the role involves working with data and performing basic analysis, be ready to discuss your proficiency in MS Office, particularly Excel. You might be asked to explain how you've used data to improve account management or customer satisfaction.
