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For Companies At a Glance
- Tasks: Manage key business accounts and ensure top-notch service delivery.
- Company: Join a dynamic, independent B2B energy supply business in London.
- Benefits: Enjoy hybrid working, competitive salary, and bonus opportunities.
- Why this job: Be part of a fast-paced team with clear growth and development paths.
- Qualifications: Experience in account management, preferably in the energy sector, is essential.
- Other info: Work closely with internal teams to enhance customer satisfaction.
The predicted salary is between 28800 - 48000 £ per year.
Location: London (Hybrid working – weekly office travel)
Salary: up to £40,000 plus bonus
E1 is recruiting a driven and customer-focused Account Manager to join a growing and independent B2B energy supply business. This is a fantastic opportunity to work alongside an experienced team in a fast-paced environment, with clear opportunities for progression and personal development aligned with the company’s ongoing success.
As an Account Manager, you will be responsible for managing a portfolio of key business customers from onboarding through to renewal. You will be the main point of contact for your accounts, ensuring a high standard of service is delivered at every stage and working closely with internal teams to meet client needs.
Key Responsibilities
- Build and maintain strong relationships with key business customers.
- Act as the primary point of contact for your portfolio, handling all queries in a timely and professional manner.
- Ensure all accounts are up to date and running efficiently, including payments, meter data, and customer information.
- Manage invoice production and validation, including bespoke billing where required.
- Collaborate with internal departments to ensure service delivery and customer satisfaction.
- Proactively monitor account activity and anticipate customer needs.
About You
- Previous experience managing customer accounts, ideally in the energy sector.
- Strong understanding of commercial energy supply contracts is desirable.
- Excellent communication skills – both written and verbal.
- Highly organised with strong attention to detail.
- Comfortable working with data and performing basic analysis.
- Able to work independently and manage your own workload effectively.
- Proficient in MS Office, particularly Excel and Outlook.
Contact Detail:
E1 Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Energy
✨Tip Number 1
Familiarise yourself with the energy sector, especially B2B energy supply. Understanding current trends, regulations, and challenges in the industry will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the energy sector. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 3
Prepare to discuss your experience with customer account management. Think of specific examples where you've successfully built relationships and resolved issues, as this will demonstrate your suitability for the role.
✨Tip Number 4
Brush up on your data analysis skills, particularly in Excel. Being able to showcase your ability to manage and interpret data will be a significant advantage in this role.
We think you need these skills to ace Account Manager - Energy
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the energy sector. Emphasise your skills in customer relationship management and any specific achievements that demonstrate your ability to handle key business accounts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the energy industry and your understanding of commercial energy supply contracts. Use specific examples from your past experiences to illustrate how you can meet the needs of the role and contribute to the company's success.
Highlight Key Skills: In your application, make sure to highlight your excellent communication skills, organisational abilities, and proficiency in MS Office, especially Excel. Mention any experience you have with data analysis, as this is crucial for the role.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and can help keep your application top of mind for the hiring team.
How to prepare for a job interview at E1 Partners
✨Know Your Energy Sector
Familiarise yourself with the current trends and challenges in the energy sector. Being able to discuss recent developments or changes in regulations will show your genuine interest and understanding of the industry.
✨Demonstrate Relationship-Building Skills
Prepare examples from your past experiences where you successfully built and maintained relationships with clients. Highlight how you handled difficult situations and ensured customer satisfaction, as this is crucial for an Account Manager role.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage multiple accounts and tasks simultaneously. Provide specific examples of tools or methods you use to stay organised and ensure that all client needs are met efficiently.
✨Prepare for Data-Driven Questions
Since the role involves working with data and performing basic analysis, brush up on your Excel skills. Be prepared to answer questions about how you have used data to inform decisions or improve service delivery in previous roles.
