At a Glance
- Tasks: Support police in transporting service users to healthcare facilities as part of a dedicated team.
- Company: Join the EMED Group, committed to mental health and community support.
- Benefits: Earn £13.56/hour with life assurance, sick pay, and 24/7 GP access.
- Other info: Enjoy flexible shifts, career growth, and a supportive work environment.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Full UK driving licence and a passion for patient care required.
The predicted salary is between 13.56 - 13.56 £ per hour.
We have a fantastic opportunity for an Ambulance Care Assistant (Secure Mental Health) to join our amazing team based in Hertfordshire. We are looking for enthusiastic, care focused individuals to join our Safe Care Division (Secure Mental Health). If you’re passionate about people and want to make a difference consider a career with us.
Your main responsibility will be supporting the police and other professionals with transporting service users to and from healthcare facilities. This will be carried out as a three‑person team, so it is vital to hold a full UK driving licence. Full training will be provided for this rewarding role. This role is a full time 4 on 4 off covering the full 7 days a week working 12 hour shifts. We are a 24 hour base and you must be able to work all shifts including night shifts (Please only apply if you can commit to these hours).
Benefits
- £13.56 Per Hour
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- Company sick pay covering full salary for 20 days after 2 years’ service.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Hospital cash plan benefits with sickness protection scheme.
- Cash‑plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5‑year intervals with an increase in annual leave.
- Values‑based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
Main Duties
- Working as part of a team to support the service user on board.
- Taking responsibility for ensuring the vehicle is safely and responsibly driven.
- Assisting service users with challenging behaviour and/or mental health illnesses.
- Supporting challenging service users, who may need physical intervention.
- Working alongside the police and other professionals to transport vulnerable service users between a variety of locations including hospitals, homes and prisons to medical/care settings including A&E, outpatients and hospital wards.
- Liaising with hospital staff and the police on the safe conveyance of the service user to and from places of safety.
- Responsible for lifting, securing, and helping service users in and out of the ambulance.
- Handing over of service users to appropriate staff on arrival at treatment centres/hospitals.
- Transfer service users from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
- Ensuring that the ambulance is kept safe, clean, and tidy.
Qualifications
- Full manual UK driving licence.
- Committed to patient care and the ability to build a rapport with patients.
- An effective communicator and experience of communicating with others in what can often be emotional and difficult circumstances.
- To be a calm, considerate, careful driver, with no more than six penalty points on your licence.
- To have a natural flair for team working and collaboration.
- Be physically fit for patient handling, moving and occasionally, patient restraint when required.
- Able to problem solve and identify key changes in patients’ behaviour whilst working demanding situations.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
Ambulance Care Assistant - Mental Health in St Albans employer: E-zec Medical Transport Services Ltd.
At EMED Group, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of our staff and the communities we serve. As an Ambulance Care Assistant in Hertfordshire, you will benefit from comprehensive training, competitive pay, and a range of health and financial benefits, including life assurance and access to mental health consultations. We are dedicated to your professional growth, recognising long service and providing opportunities for advancement within our Safe Care Division.
Contact Details:
E-zec Medical Transport Services Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ambulance Care Assistant - Mental Health in St Albans
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like E-zec Medical Transport Services Ltd. that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like E-zec Medical Transport Services Ltd. face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace Ambulance Care Assistant - Mental Health in St Albans
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at E-zec Medical Transport Services Ltd.
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of E-zec Medical Transport Services Ltd. is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
