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- Tasks: Transport elderly and vulnerable service users to medical appointments, ensuring their comfort and safety.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS, dedicated to community health.
- Benefits: Earn £12.21 per hour with life assurance, mental health support, and flexible working hours.
- Why this job: Make a real difference in people's lives while enjoying a supportive and inclusive work culture.
- Qualifications: Full UK manual driving licence, good physical fitness, and a commitment to patient care required.
- Other info: Flexible shifts available; full-time and part-time roles offered.
The predicted salary is between 25000 - 35000 £ per year.
We have a fantastic opportunity for an Ambulance Care Assistant to join our team based in Yate, Bristol.
An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK manual driving licence and to have a good degree of physical fitness.
This can be a full time, permanent contract working 4 out of 7 days a week across Monday – Sunday. (38 hrs per week depending on rota pattern, 5:00am – 00.30am) or a part time role working 2 out of 7 days a week across Monday – Sunday (must be flexible to work any day on a rota).
What benefits can you expect?
- £12.21 Per hour
- Full time, permanent contract – 4 out of 7 days a week across Monday – Sunday. (38 hrs per week depending on rota pattern, 5:00am – 00.30am)
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
Other duties include:
- Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times
- Building rapport by effectively communicating with patients and their relatives/friends
- Responsible for lifting, securing and helping service users in and out of the Ambulance
- Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
- Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
- Assisting service users with challenging behaviour and/or mental health illnesses
- Ensuring that the ambulance is kept safe, clean and tidy
To be considered as an ACA, you will need to be:
- Committed to patient care
- An effective communicator and experience of communicating with others in what can often be emotional circumstances
- To be a calm, considerate, careful driver, with no more than three penalty points on your license
- To have a natural flair for team working and collaboration
- Be physically fit for patient handling and moving
- Pass an Enhanced DBS check (company funded)
- Be able to work flexible shifts
- Familiar with the local and surrounding area
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group.We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
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Ambulance Care Assistant employer: E-zec Medical Transport Services Ltd.
Contact Detail:
E-zec Medical Transport Services Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant
✨Tip Number 1
Familiarise yourself with the local area around Yate, Bristol. Knowing the quickest routes to hospitals and medical facilities can give you an edge during interviews, showing your commitment to the role.
✨Tip Number 2
Highlight any previous experience in patient care or customer service roles. Being able to demonstrate empathy and effective communication skills will be crucial in this position, so think of specific examples to share.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about how you would handle challenging behaviours or emotional situations with patients, as these scenarios are common in this line of work.
✨Tip Number 4
Show your flexibility and willingness to work varied shifts. Since the role requires working across different days and times, emphasising your adaptability can make you a more attractive candidate.
We think you need these skills to ace Ambulance Care Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Ambulance Care Assistant. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in patient care, communication, and teamwork. Emphasise any previous roles that involved working with vulnerable individuals or in healthcare settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to handle emotional situations. Use specific examples from your past experiences to demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at E-zec Medical Transport Services Ltd.
✨Show Your Compassion
As an Ambulance Care Assistant, empathy is key. Be prepared to share examples of how you've shown compassion in previous roles, especially in challenging situations. This will demonstrate your suitability for the role.
✨Highlight Your Communication Skills
Effective communication is crucial in this position. Think of instances where you successfully communicated with patients or their families, particularly in emotional circumstances. This will show that you can handle sensitive interactions with care.
✨Demonstrate Your Physical Fitness
Since the role involves patient handling, it's important to convey your physical fitness. You might want to mention any relevant experience or activities that showcase your ability to lift and assist service users safely.
✨Familiarise Yourself with the Area
Being familiar with Yate and the surrounding areas can be a big plus. Before the interview, take some time to learn about local healthcare facilities and routes. This knowledge can set you apart from other candidates.
