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For Companies At a Glance
- Tasks: Help transport and care for patients, ensuring their comfort and safety.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Enjoy paid holidays, life assurance, mental health support, and a pension scheme.
- Why this job: Make a real difference in your community while gaining valuable experience and skills.
- Qualifications: Must have a valid UK driving licence, be physically fit, and pass an Enhanced DBS check.
- Other info: Flexible shifts available; join a diverse team committed to patient care.
Overview
We have a fantastic opportunity for Ambulance Care Assistants to join our team based in Sheffield. An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.
This is a permanent, full time role with shifts between the hours of 10:00 – 18:00 (Monday – Sunday).
Responsibilities
Other duties include:
- Assisting in the transportation of end-of-life service users, ensuring a high level of empathy is present at all times.
- Building rapport by effectively communicating with patients and their relatives/friends.
- Responsible for lifting, securing and helping service users in and out of the Ambulance.
- Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.
- Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
- Assisting service users with challenging behaviour and/or mental health illnesses.
- Ensuring that the ambulance is kept safe, clean and tidy.
Qualifications and Requirements
- Committed to patient care.
- An effective communicator and experience of communicating with others in what can often be emotional circumstances.
- To be a calm, considerate, careful driver, with no more than three penalty points on your license.
- To have a natural flair for team working and collaboration.
- Be physically fit for patient handling and moving.
- Hold a valid UK manual driving licence with less than 6 points.
- Pass an Enhanced DBS check (company funded).
- Be able to work flexible shifts.
- Familiar with the local and surrounding area.
Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.
Our Values
Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
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Ambulance Care Assistant employer: E-zec Medical Transport Services Ltd.
Contact Detail:
E-zec Medical Transport Services Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant
✨Tip Number 1
Familiarise yourself with the local area around Sheffield. Knowing the routes and key locations can really impress during your interview, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight any previous experience in patient care or customer service. Even if it's not directly related, demonstrating your ability to handle emotional situations and communicate effectively will set you apart.
✨Tip Number 3
Prepare for situational questions by thinking about how you would handle various scenarios involving vulnerable patients. This shows your empathy and understanding of the role's responsibilities.
✨Tip Number 4
Research EMED Group’s values and be ready to discuss how your personal values align with theirs. This demonstrates your commitment to their mission and can make a strong impression during the interview.
We think you need these skills to ace Ambulance Care Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Ambulance Care Assistant. Highlight your commitment to patient care and your ability to communicate effectively in emotional situations.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any relevant experience in patient transport or care, and include examples of teamwork and collaboration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the role. Mention specific qualities that make you a good fit, such as being calm under pressure and having a natural flair for team working.
Prepare for Pre-Employment Checks: Be ready to provide your full employment history and pass an Enhanced DBS check. Gather necessary documents, including your driving licence and any relevant certifications, to streamline the process if you are invited for an interview.
How to prepare for a job interview at E-zec Medical Transport Services Ltd.
✨Show Your Compassion
As an Ambulance Care Assistant, empathy is key. Be prepared to share examples of how you've shown compassion in previous roles or situations, especially when dealing with vulnerable individuals.
✨Demonstrate Effective Communication Skills
Communication is crucial in this role. Highlight your experience in communicating with patients and their families, particularly in emotional circumstances. Practice clear and concise responses to potential questions.
✨Familiarise Yourself with the Local Area
Knowing the local area can be a significant advantage. Research the routes and healthcare facilities in Sheffield, as this will show your commitment and preparedness for the role.
✨Emphasise Teamwork and Collaboration
This position requires working closely with others. Prepare to discuss your experiences in team settings, focusing on how you contribute to a collaborative environment and support your colleagues.