At a Glance
- Tasks: Support transformational projects by analysing and improving business processes across various teams.
- Company: Join LSL Estate Agency Franchising, a dynamic company focused on innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a curious team that values proactive thinkers and offers excellent career development.
- Why this job: Make a real impact by optimising processes and introducing cutting-edge technologies.
- Qualifications: Strong Excel skills and exposure to business analysis concepts are essential.
The predicted salary is between 30000 - 40000 € per year.
LSL Estate Agency Franchising is looking for a proactive and detail-oriented Business Analyst to support our team in delivering transformational projects to our Estate Agency Franchisees across our LSL brands. The role is offered on a permanent full-time position on a Hybrid basis from our Newcastle based office.
Role Purpose
To support the Change & Transformation Team in understanding, analysing, and improving business and system processes across LSL. This role will help uncover how work is currently done, identify opportunities for optimisation, and support the introduction of new technologies, automation, and AI-driven improvements. The role is hands-on and varied, offering exposure across multiple areas of the business including Finance, Operations, IT, and CRM systems.
Key Responsibilities
- Work with stakeholders across the business to understand and document current processes and systems.
- Support and, where appropriate, lead requirements gathering activities (workshops, interviews, process walkthroughs).
- Create clear and structured outputs such as:
- Process maps
- Requirements documentation / user stories
- Gap analyses
- Analyse data to support process understanding and identify trends or inefficiencies.
- Contribute to identifying opportunities for improvement, including automation and AI use cases.
- Support the delivery of change initiatives across a range of projects.
- Collaborate with internal teams and third-party providers to support solution design and implementation.
- Actively participate in sessions—asking questions, challenging where appropriate, and contributing ideas.
Skills & Experience
Essential:
- Strong Excel skills (data analysis, manipulation, basic insight generation).
- Exposure to business analysis concepts (process mapping, requirements gathering, user stories).
- Awareness of tools such as Jira, Confluence, Visio, or similar.
- Logical and analytical thinking.
- Confidence to engage in discussions and speak up in group settings.
- Strong attention to detail.
Desirable:
- Basic understanding or interest in automation and AI in a business context.
- Experience working with data beyond Excel (e.g. reporting tools, SQL—nice to have, not required).
Behaviours & Mindset
- Curious and inquisitive – asks questions and seeks to understand how things really work.
- Proactive – not just documenting, but thinking about how things could be improved.
- Confident communicator – willing to contribute and challenge constructively.
- Adaptable – comfortable working across different projects and business areas.
- Eager to learn and develop – brings value from day one but is motivated to grow.
If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Alka Tarafdar. In your Application, please feel free to note which pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs).
Business Analyst in Newcastle upon Tyne employer: E.surv
At LSL Estate Agency Franchising, we pride ourselves on fostering a dynamic and inclusive work culture that encourages innovation and personal growth. As a Business Analyst in our Newcastle office, you'll have the opportunity to engage with diverse teams, contribute to transformative projects, and leverage cutting-edge technologies, all while enjoying the flexibility of a hybrid working model. We are committed to your professional development, offering numerous pathways for advancement within our supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current employees at LSL or connect with industry professionals on LinkedIn. A friendly chat can give you insider info and might just land you a referral.
✨Tip Number 2
Prepare for the interview by practising common business analyst scenarios. Think about how you’d approach process mapping or requirements gathering. We want you to shine when discussing your analytical skills!
✨Tip Number 3
Show off your curiosity! During interviews, ask insightful questions about the team’s current projects or challenges. This not only shows your interest but also highlights your proactive mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the LSL family.
We think you need these skills to ace Business Analyst in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Business Analyst role. Highlight your strong Excel skills and any exposure to business analysis concepts, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for our Change & Transformation Team. Share specific examples of how you've improved processes or engaged with stakeholders in the past.
Show Your Curiosity:In your application, let us see your inquisitive side! Mention any instances where you’ve asked questions or sought to understand processes deeply, as this aligns with our desired behaviours.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at E.surv
✨Know Your Business Analysis Basics
Before the interview, brush up on your business analysis concepts like process mapping and requirements gathering. Be ready to discuss how you've applied these skills in past roles, as this will show your understanding of the key responsibilities outlined in the job description.
✨Show Off Your Data Skills
Since strong Excel skills are essential for this role, prepare to demonstrate your data analysis capabilities. Bring examples of how you've manipulated data or generated insights in previous positions, and be ready to discuss any experience you have with reporting tools or SQL.
✨Engage and Ask Questions
During the interview, don’t hesitate to ask questions about the company’s current processes and systems. This shows your curiosity and proactive mindset, which are crucial traits for a Business Analyst. Plus, it gives you a chance to demonstrate your analytical thinking.
✨Be Ready to Discuss Improvement Opportunities
Think about potential areas for optimisation within the business and be prepared to share your ideas. This could include automation or AI use cases. Showing that you can think critically about improvements will highlight your fit for the Change & Transformation Team.
