At a Glance
- Tasks: Support and configure business applications while troubleshooting issues and testing software releases.
- Company: Join e.surv, the UK's leading residential surveyor with a collaborative culture.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be the go-to person for innovative solutions in a dynamic tech environment.
- Qualifications: Strong analytical skills, teamwork abilities, and experience with business applications.
- Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. We complete more than one property inspection every 12 seconds and employ over 600 surveyors from Lands End to John O'Groats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge.
We are currently recruiting for an Applications Analyst.
Role Purposes
The role is to provide testing, configuration and support for e.surv's business applications. It will include the support of system issues; designing and implementing solutions with our business applications (workflows, app config); and completing Testing for Software releases across the Applications estate. This is a hybrid role.
Main Accountabilities
- Technical lead for key business applications (go to person for the business and day to day contact with suppliers)
- Design new solutions, and apply configuration to e.surv applications to meet the requirements of stakeholders
- Assist Lenders in testing solutions that integrate with e.surv applications
- Support of business applications in use at e.surv (Quest, SurveyHub, SurveyBooker, Sunrise etc) troubleshooting and liaising with suppliers to identify workarounds to issue, and ultimately resolutions
- Accountability for the testing specific applications in use at e.surv (Quest, SurveyHub etc) creating and executing test plans
- Shared responsibility for operating the Change Management process, including ensuring stakeholders are following the correct process at all times
- Adhere to the Request For Change process for all application/Workflow changes
- Ensuring the support ticketing system is kept up to date at all times
- Highlight to the line manager any concerns regarding conflicting duties or areas of responsibility
- Operate within the processes, policies and standards of e.surv information security management system, aligned to ISO27001
- Adhere to all policies and operating procedures of the IT department
- Being an active member of the team
Knowledge and Expertise
Essential:
- Strong analytical and problem-solving skills
- Excellent communication and teamwork abilities
- Attention to detail and a proactive attitude
- Working understanding of Change Management processes
Desirable:
- Extensive experience gained in supporting or being power user of critical business applications in a similar role
- Experience in supporting or being power user of integrated business applications
- Demonstrable knowledge of creating and/or executing Test Plans
- Experience in design solutions and configuring applications to meet stakeholder requirements
Qualifications
- ITIL v2, or v3 Foundation (desirable)
- Good level of standard numeracy and literacy
- Knowledge of software development processes (desirable)
If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Alka Tarafdar.
e.surv is an equal opportunity and Disability Confident employer, dedicated to building a diverse and inclusive workplace. We welcome applications from people of all abilities and backgrounds, and we do not discriminate based on disability or individual needs. If you require any reasonable adjustments during the recruitment process, please let us know.
PRE EMPLOYMENT SCREENING
All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients.
Application Analyst in Kettering employer: E.SURV LIMITED
Contact Detail:
E.SURV LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Analyst in Kettering
✨Tip Number 1
Network like a pro! Reach out to current or former employees at e.surv on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your analytical and problem-solving skills. Think of examples from your past experiences where you’ve tackled challenges, especially in application support or testing.
✨Tip Number 3
Show off your teamwork abilities! Be ready to discuss how you’ve collaborated with others in previous roles. e.surv values communication, so let’s highlight those skills during our chats.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the e.surv team!
We think you need these skills to ace Application Analyst in Kettering
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Applications Analyst role. Highlight your relevant experience with business applications and any testing you've done. We want to see how you can bring your unique skills to our team!
Show Off Your Problem-Solving Skills: In your application, don’t shy away from sharing examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with creative solutions, so let us know how you've done this before!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at E.SURV LIMITED
✨Know Your Applications
Familiarise yourself with the specific applications mentioned in the job description, like Quest and SurveyHub. Understanding their functionalities will help you discuss how you can support and improve these systems during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully troubleshot issues or designed solutions for business applications. This will demonstrate your analytical skills and proactive attitude, which are essential for the role.
✨Understand Change Management
Brush up on Change Management processes, as this is a key responsibility in the role. Be ready to discuss how you've adhered to or implemented these processes in previous positions, showcasing your attention to detail.
✨Communicate Effectively
Since excellent communication and teamwork abilities are crucial, practice articulating your thoughts clearly. Consider how you would explain technical concepts to non-technical stakeholders, as this will highlight your communication skills.