At a Glance
- Tasks: Enhance quality controls and support continuous improvement in surveying operations.
- Company: Join e.surv, the UK's leading residential surveyor with a collaborative culture.
- Benefits: Competitive salary, professional development, and opportunities for career growth.
- Other info: Dynamic role with a focus on data analysis and strategic decision-making.
- Why this job: Make a real impact in the surveying industry while driving technical excellence.
- Qualifications: Must have AssocRICS; MRICS or FRICS preferred with strong surveying knowledge.
The predicted salary is between 49500 - 60500 £ per year.
Responsibilities
- Maintain and enhance e. surv's internal policies and controls with Quality and Technical teams.
- Work closely with Customer Care to mitigate against and reflect on indemnity claims and the Post Valuation Query team to reduce the number of queries into the business.
- Work with the Project Team as a subject matter expert on internal products.
- Attending regular internal meetings.
- Monitor and react to industry news and policy changes.
- Contribute to articles and analysis of industry press on a range of issues affecting the sector including detailed analysis on key aspects of the residential market.
- Create and issue regular guidance to internal stakeholders.
- Answer internal technical and policy queries within SLA agreement.
- Support Learning and Development in creating learning material for internal compliance.
- Become a Technical and Quality lead within the e. surv B2C environment, providing guidance on level of reports; including Home Survey Product technical guidance, MI analysis and audit support.
- Contribute to audit and quality compliance.
- Input on contracts, with relation to SME lead on B2C Products.
- Support with internal risk reports and dashboards used across the business.
- Become one of the subject matter experts for internal policies and processes including managing the Valuation Controls Manual.
- Contribute to quarter end, month end and key milestone reporting.
- Use analytical skills to interpret and analyse data, identify trends, and generate actionable recommendations to inform and guide strategic decisions to management.
Knowledge and Expertise (relating to specialist knowledge and expertise required to undertake the role)
We are looking for a proactive and technically skilled Surveying Quality Manager (SQM) to join our Quality team.
This is a fantastic opportunity to play a key role in driving technical excellence and supporting continuous improvement across our surveying operations.
We're seeking someone with strong technical surveying knowledge, a keen eye for detail, and excellent communication skills.
You should be confident in advising others and passionate about maintaining high standards.
Do you enjoy analysing data, identifying trends, and turning insights into action?
An interest in MI reporting, quality metrics, and using data to support decision-making will be highly beneficial in this role.,
Qualifications
- Minimum Assoc RICS, (MRICS. FRICS desirable).
- Valuer Registration Scheme accreditation.
- Required Qualifications
- Detailed knowledge of RICS "Red Book" requirements.
- Knowledge of current trends and emerging issues in residential surveying and valuation.
- Proven practical expertise in completing a wide range of valuation and survey instructions.
Desirable Qualifications
- Experience in residential surveying and valuation market.
- Understanding of the end-to-end mortgage origination process.
Trading since 1989, e. surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services.
To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land's End to John O'Groats and Northern Ireland.
This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge.
We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS.
We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.
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Surveying Quality Manager in Swindon employer: e.surv Chartered Surveyors
e.surv Chartered Surveyors is an excellent employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong commitment to employee growth, the company provides ample opportunities for professional development and encourages a diverse workforce, ensuring that every voice is heard. Located in the United Kingdom, e.surv fosters a culture of inclusivity and support, making it a rewarding place for software developers to advance their careers.
Contact Details:
e.surv Chartered Surveyors Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Surveying Quality Manager in Swindon
✨Get Involved in Local Property Events
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✨Utilise Property Management Platforms
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We think you need these skills to ace Surveying Quality Manager in Swindon
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Surveying Quality Manager role at e.surv Chartered Surveyors, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at e.surv Chartered Surveyors
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where e.surv Chartered Surveyors operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to e.surv Chartered Surveyors. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at e.surv Chartered Surveyors.
