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- Tasks: Lead a dynamic team providing top-notch admin support to regional managers.
- Company: Join e.surv, the UK's leading residential surveying brand with over 35 years of expertise.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Why this job: Make a real impact by mentoring staff and ensuring smooth operations.
- Qualifications: Strong leadership skills and knowledge of administrative processes required.
- Other info: Be part of a trusted company that values data protection and employee development.
The predicted salary is between 36000 - 60000 £ per year.
About the company
e.surv Chartered Surveyors and Walker Fraser Steele are the UK\’s leading residential surveying brands, delivering property risk expertise and residential surveying services for over 35 years. Trusted by high street mortgage lenders, building societies, national landlords, and equity release brands, we complete a property inspection every 12 seconds across the UK and Northern Ireland.
Role overview
The Regional Support Team is Hiring. We are currently recruiting for a Regional Support Team Leader in Field Operations. The successful candidate will manage the Regional Support Team to ensure that efficient and effective administrative support is given to Regional Operations Directors and Area Managers.
If you\’re interested in this role, find out more below.
Key responsibilities
- Through efficient and effective teamwork ensure full and efficient administrative support is provided to Area Managers and Regional Operations Directors.
- Liaise professionally with all necessary stakeholders, including internal departments and external contacts or customers.
- Any other duties as required by Regional Operations Directors, or above.
- Responsible for recruitment, performance and disciplinary matters as necessary.
- Keep Regional Operations Director updated with team performance issues.
- Train and mentor staff.
- Ensure Company Data Protection Policy and security processes are adhered to.
- Ensure company policies are always adhered to.
- Manage health and safety issues.
- Provide support to the Regional Support Assistants as required with: Managing incoming and outgoing mail; Diary management; Event management – liaising with venues, arranging accommodation and compiling agendas; Processing correspondence as required; Processing of invoices; Creating and maintaining filing systems.
Essential
- Comprehensive understanding of the objectives and policies of Teams areas of responsibilities, current and future work/projects undertaken in order to provide the required high level of support.
- Thorough knowledge of functions/structures of other sections is essential for researching information, resolving queries and to ensure that all necessary areas are advised of relevant information.
- Strong knowledge of the organisational structure of e.surv.
Preferred
- Experience of Coaching and Mentoring.
- Knowledge of SurveyHub.
How to apply
If you feel you match our requirements and are looking for your next career chapter, or for a confidential discussion on the full details of this role please contact Loren Worrall; alternatively apply with your CV and covering letter for a quick response.
We\’re part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. LSL Property Services are dedicated to protecting your data – our Recruitment Private notice can be viewed HERE.
Pre-employment screening
All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients.
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Regional Support Team Leader employer: e.surv Chartered Surveyors
Contact Detail:
e.surv Chartered Surveyors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Support Team Leader
✨Tip Number 1
Network like a pro! Reach out to current employees at e.surv or similar companies on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about what we do!
✨Tip Number 3
Practice your answers to common interview questions, especially around teamwork and leadership. We want to see how you handle challenges and support your team!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and shows your enthusiasm for the role.
We think you need these skills to ace Regional Support Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Support Team Leader role. Highlight relevant experience and skills that match the job description, especially in administrative support and team management.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of your coaching and mentoring experience, and how you can contribute to our team's success.
Showcase Your Understanding: Demonstrate your understanding of e.surv's objectives and policies in your application. This shows us that you've done your homework and are genuinely interested in the role.
Apply Through Our Website: We encourage you to apply through our website for a quicker response. It’s the best way to ensure your application gets into the right hands and stands out to our hiring team.
How to prepare for a job interview at e.surv Chartered Surveyors
✨Know the Company Inside Out
Before your interview, make sure you research e.surv and Walker Fraser Steele thoroughly. Understand their history, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Team Management Skills
As a Regional Support Team Leader, you'll be managing a team. Be prepared to discuss your previous experiences in coaching and mentoring staff. Share specific examples of how you've successfully led a team and improved performance, as this will demonstrate your capability for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle various situations. Think of scenarios where you had to manage conflicts, ensure compliance with policies, or improve team efficiency. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team's current challenges or how success is measured in the role. This shows that you're proactive and genuinely interested in contributing to the company's goals.
