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- Tasks: Lead and manage shared service operations for our Home Survey Business Unit.
- Company: Join e.surv Chartered Surveyors, a leader in the surveying industry.
- Benefits: Enjoy competitive salary, career growth opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team driving operational excellence and making a real impact.
- Qualifications: Proven experience in operations management and a strategic mindset required.
- Other info: EU work permit is necessary; apply before 17.07.2025!
The predicted salary is between 43200 - 72000 £ per year.
We are looking for a proactive and strategic Operations Manager to lead and manage the shared service operations support for our Home Survey Business Unit. In this role, you will be responsible for implementing key initiatives, developing new processes, systems, and data-driven approaches that will drive efficiency and support business growth, whilst ensuring the business unit gets necessary focus from shared service support.
Key Responsibilities:
- Collaborate with the Business Unit Lead and Heads of Marketing, Sales, and Finance to align operational activities with strategic goals.
- Conduct analysis to identify operational needs and opportunities for improvement.
- Coordinate cross-functional activities to enhance operational efficiency and ensure smooth running of the division.
- Work closely with Project Delivery, Business Analysts, and other departments to establish a programme of improvements.
- Develop and track KPIs to measure operational effectiveness.
- Liaise with various departments, including HR, IT, Risk, and Compliance, to ensure compliance and quality standards are met.
- Manage budgets and track expenditure to ensure financial targets are met.
- Foster a culture of efficiency, productivity, and client satisfaction.
If you are a results-driven individual with a passion for operational excellence and a track record of driving change and improvements, we want to hear from you!
Operations Manager - Shared Service Provision employer: e.surv Chartered Surveyors
Contact Detail:
e.surv Chartered Surveyors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Shared Service Provision
✨Tip Number 1
Familiarise yourself with the key responsibilities outlined in the job description. Understanding how to align operational activities with strategic goals is crucial, so think about examples from your past experience where you've successfully collaborated across departments.
✨Tip Number 2
Research e.surv Chartered Surveyors and their Home Survey Business Unit. Knowing their current initiatives and challenges will help you tailor your discussions during interviews, showcasing your proactive approach and strategic mindset.
✨Tip Number 3
Prepare to discuss specific KPIs you've developed or tracked in previous roles. Being able to demonstrate your analytical skills and how you've used data to drive operational improvements will set you apart from other candidates.
✨Tip Number 4
Network with professionals in the operations management field, especially those who have experience in shared services. Engaging with industry peers can provide insights into best practices and may even lead to referrals for the position.
We think you need these skills to ace Operations Manager - Shared Service Provision
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Operations Manager position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in operations management. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.
Write a Strong Cover Letter: Your cover letter should complement your CV by providing more context about your motivation for applying and how you can contribute to the company. Be sure to mention your strategic thinking and experience in driving operational improvements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Operations Manager role.
How to prepare for a job interview at e.surv Chartered Surveyors
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Operations Manager in a shared service environment. Familiarise yourself with key terms like KPIs, cross-functional collaboration, and operational efficiency, as these will likely come up during the interview.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data analysis to identify operational needs or improve processes in your previous roles. Have specific examples ready that demonstrate your ability to drive efficiency and support business growth.
✨Emphasise Collaboration
Since the role involves working closely with various departments, highlight your experience in cross-functional teamwork. Share examples of how you've successfully collaborated with marketing, sales, finance, or other teams to achieve strategic goals.
✨Prepare Questions
Have insightful questions ready for the interviewer about the company's operational challenges and future initiatives. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
