At a Glance
- Tasks: Support transformational projects by analysing and improving business processes across various teams.
- Company: Join LSL Estate Agency Franchising, a dynamic company focused on innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a curious and proactive team with excellent career development opportunities.
- Why this job: Make a real impact by optimising processes and introducing new technologies.
- Qualifications: Strong Excel skills and exposure to business analysis concepts are essential.
The predicted salary is between 30000 - 40000 £ per year.
LSL Estate Agency Franchising is looking for a proactive and detail-oriented Business Analyst to support our team in delivering transformational projects to our Estate Agency Franchisees across our LSL brands. The role is offered on a permanent full-time position on a Hybrid basis from our Newcastle based office.
Role Purpose
To support the Change Transformation Team in understanding, analysing, and improving business and system processes across LSL. This role will help uncover how work is currently done, identify opportunities for optimisation, and support the introduction of new technologies, automation, and AI-driven improvements. The role is hands-on and varied, offering exposure across multiple areas of the business including Finance, Operations, IT, and CRM systems.
Key Responsibilities
- Work with stakeholders across the business to understand and document current processes and systems.
- Support and, where appropriate, lead requirements gathering activities (workshops, interviews, process walkthroughs).
- Create clear and structured outputs such as: Process maps, Requirements documentation / user stories, Gap analyses.
- Analyse data to support process understanding and identify trends or inefficiencies.
- Contribute to identifying opportunities for improvement, including automation and AI use cases.
- Support the delivery of change initiatives across a range of projects.
- Collaborate with internal teams and third-party providers to support solution design and implementation.
- Actively participate in sessions—asking questions, challenging where appropriate, and contributing ideas.
Skills Experience
Essential:
- Strong Excel skills (data analysis, manipulation, basic insight generation).
- Exposure to business analysis concepts (process mapping, requirements gathering, user stories).
- Awareness of tools such as Jira, Confluence, Visio, or similar.
- Logical and analytical thinking.
- Confidence to engage in discussions and speak up in group settings.
- Strong attention to detail.
Desirable:
- Basic understanding or interest in automation and AI in a business context.
- Experience working with data beyond Excel (e.g. reporting tools, SQL—nice to have, not required).
Behaviours Mindset
- Curious and inquisitive – asks questions and seeks to understand how things really work.
- Proactive – not just documenting, but thinking about how things could be improved.
- Confident communicator – willing to contribute and challenge constructively.
- Adaptable – comfortable working across different projects and business areas.
- Eager to learn and develop – brings value from day one but is motivated to grow.
Apply
If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Alka Tarafdar alternatively apply with your CV and covering letter for a quick response. In your Application, please feel free to note which pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs).
Business Analyst employer: e.surv Chartered Surveyors
At LSL Estate Agency Franchising, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our Newcastle office offers a hybrid working model, allowing for flexibility while engaging in meaningful projects that drive transformation across our brands. We are committed to employee growth, providing opportunities for professional development and exposure to various business areas, ensuring that our team members can thrive and make a real impact.
Contact Details:
e.surv Chartered Surveyors Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at LSL or similar companies on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for those interviews! Brush up on your business analysis concepts and be ready to discuss how you've used tools like Excel, Jira, or Confluence in past projects. Show us your analytical thinking!
✨Tip Number 3
Don’t just apply and wait! Follow up on your application through our website. A quick message expressing your enthusiasm can make a big difference and show us you're proactive.
✨Tip Number 4
Be curious during interviews! Ask questions about the role and the team. This not only shows your interest but also helps you understand how you can contribute to the Change Transformation Team.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Analyst role. Highlight your experience with process mapping, requirements gathering, and any tools like Jira or Confluence that you've used. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your curious mindset and proactive approach can contribute to our Change Transformation Team. Let us know what makes you tick!
Show Off Your Analytical Skills:Since this role involves a lot of data analysis, make sure to mention any relevant experience you have with Excel or other reporting tools. We love seeing how you’ve used data to identify trends or inefficiencies in past roles!
Apply Through Our Website:We encourage you to apply through our website for a quick response. It’s the best way to ensure your application gets into the right hands. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at e.surv Chartered Surveyors
✨Know Your Processes
Before the interview, make sure you understand the key business processes relevant to the role. Familiarise yourself with process mapping and requirements gathering techniques, as these will likely come up in discussions. Being able to articulate how you would approach analysing and improving these processes will impress your interviewers.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with data analysis, especially using Excel. Bring examples of how you've used data to identify trends or inefficiencies in past roles. If you have any experience with tools like SQL or reporting software, be ready to mention that too, as it shows you're proactive about leveraging technology.
✨Engage and Ask Questions
During the interview, don’t hesitate to ask questions about the company’s current processes and systems. This not only shows your curiosity but also demonstrates your proactive mindset. Engaging in a dialogue can help you stand out as someone who is genuinely interested in understanding and improving their operations.
✨Demonstrate Your Adaptability
Be prepared to discuss how you've successfully worked across different projects or teams in the past. Highlight your ability to adapt to new challenges and environments, as this is crucial for a role that involves collaboration with various stakeholders. Share specific examples that showcase your flexibility and eagerness to learn.
