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- Tasks: Lead and inspire a team of surveyors to achieve excellence in property services.
- Company: Join e.surv, the UK's largest provider of residential valuation services since 1989.
- Benefits: Enjoy a competitive salary, performance bonuses, private healthcare, and 27 days holiday.
- Why this job: Shape your career in a dynamic environment with opportunities for growth and development.
- Qualifications: RICS accreditation and experience in managing teams are essential.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Trading since 1989, e.surv is the UK’s largest and leading provider of residential valuation and property risk services. Employing over 600 RICS-registered surveyors across England, Wales, Scotland and Northern Ireland, e.surv completes the equivalent of one property inspection every 12 seconds. With industry-leading technology, nationwide postcode coverage and a wealth of property risk expertise, e.surv could be a great choice for your next career move.
We’re part of the LSL Property Services PLC Group of companies, which includes household names YOUR MOVE and Reeds Rains, as well as the mortgage broker network First Complete. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.
Over the past 30 years, we’ve enjoyed huge success, kick-starting and developing the careers of hundreds of residential surveyors.
We are now looking for an Area Operations Manager to join the South Operations Management teams. The successful candidate will lead and shape regional resources, building a team to achieve productivity, quality and service standards.
We’re looking for candidates with relevant experience and a RICS accreditation is required.
Key Responsibilities
- Managing, developing, coaching, mentoring and motivating a team of operational surveyors and graduate trainees to meet business objectives.
- Promoting and creating a high performance culture within the region.
- Ensuring compliance and quality standards are adhered to, to deliver service excellence and mitigate any risks.
- Promoting risk management.
- Applying regional knowledge and expertise to support business objectives.
- Encouraging working practices within established protocols.
- Contributing to the operational strategy of the business by supporting the Regional Operations Director to deliver operational targets.
- Working closely with the Learning and Development and HR teams to make sure that all operational surveyors and graduate trainees demonstrate the behaviours and competencies required.
- Complying with and adhering to the highest standard of Health and Safety in relation to the behaviours and wellbeing of a remote workforce.
- Supporting operational surveyors to deliver a high level of service delivery within the region, ensuring compliancewith individual client requirements.
Key Benefits
- Competitive basic salary.
- Performance-based bonus.
- Company car or car allowance.
- Private healthcare plan.
- Contributory pension scheme.
- Share incentive plan.
- Flexible additional PLC benefits package.
- 27 days annual holiday.
In your Application, please feel free to note which pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs).
e.surv is an equal opportunity and Disability Confident employer, dedicated to building a diverse and inclusive workplace. We welcome applications from people of all abilities and backgrounds, and we do not discriminate based on disability or individual needs. If you require any reasonable adjustments during the recruitment process, please let us know.
PRE EMPLOYMENT SCREENING – All of our employees have top pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we’ll be happy to explain the process.
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Area Operations Manager employer: e.surv Chartered Surveyors
Contact Detail:
e.surv Chartered Surveyors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and valuation sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings at e.surv!
✨Tip Number 2
Prepare for interviews by researching e.surv’s values and recent projects. Show us you’re genuinely interested in our mission and how you can contribute to our success as an Area Operations Manager. Tailor your responses to highlight your relevant experience and RICS accreditation.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on demonstrating your leadership skills and how you’ve successfully managed teams in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the e.surv team and ready to take on the challenge of shaping regional resources.
We think you need these skills to ace Area Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Area Operations Manager role. Highlight your relevant experience and RICS accreditation, and don’t forget to showcase any leadership or mentoring roles you've had. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining e.surv and how your background aligns with our mission. Keep it engaging and personal – we love getting to know the real you!
Showcase Your Achievements: When filling out your application, be sure to include specific examples of your achievements in previous roles. Whether it's improving team performance or implementing new strategies, we want to see how you've made an impact in your past positions.
Apply Through Our Website: We encourage you to apply directly through our website for the best experience. It’s straightforward and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at e.surv Chartered Surveyors
✨Know Your Stuff
Make sure you’re well-versed in e.surv’s services and the property market. Brush up on your knowledge of residential valuation and risk management, as this will show your genuine interest and expertise during the interview.
✨Showcase Your Leadership Skills
As an Area Operations Manager, you'll need to lead a team effectively. Prepare examples of how you've managed, coached, or motivated teams in the past. Highlight any successes in building high-performance cultures and achieving business objectives.
✨Understand Compliance and Quality Standards
Familiarise yourself with the compliance and quality standards relevant to the role. Be ready to discuss how you’ve ensured adherence to these standards in previous positions, as this is crucial for delivering service excellence.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, operational strategies, and team dynamics. This not only shows your enthusiasm but also helps you gauge if e.surv is the right fit for you.
