Administrative Support – Risk & Governance
Administrative Support – Risk & Governance

Administrative Support – Risk & Governance

Kettering Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Risk & Governance team with reporting and compliance tasks.
  • Company: Join e.surv, the UK's leading residential surveyor with a focus on inclusivity.
  • Benefits: Full training provided, flexible hours, and a supportive work environment.
  • Why this job: Gain valuable experience in risk management while making a difference in compliance.
  • Qualifications: Proficient in Microsoft Office and strong organisational skills required.
  • Other info: Diverse workplace welcoming applicants from all backgrounds.

The predicted salary is between 30000 - 42000 £ per year.

Overview

e.surv Chartered Surveyors is the UK\’s number one residential surveyor and a large provider of property risk expertise and residential surveying services. We run nationwide coverage with local knowledge and operate as part of the LSL Property Services PLC Group, including Your Move, Reeds Rains and the PRIMIS mortgage network. We currently have a vacancy for Administrative Support in the Risk & Governance team.

Responsibilities

  • Provide day-to-day coverage of suspicious activity reporting, fraud management and vulnerable customer reporting, ensuring work is completed within SLA.
  • Provide administrative support for Compliance, Information & Data Security, H&S and Sustainability colleagues by:
  • Maintaining the supplier register and administering the annual supplier review.
  • Assisting with distributing and collating Business Impact Assessments for business continuity.
  • Co-ordinating activities so the company operates in a compliant manner.
  • Correspond with clients, surveyors and internal departments as required.
  • Prepare for internal and external compliance audits and reviews (client) where necessary alongside the Compliance Co-ordinator.
  • Undertake additional duties and provide Management Information (MI) where required.
  • Ensure compliance with legal and regulatory requirements.
  • Learn new processes and skills.
  • Knowledge, Qualifications and Expertise

    No specialist or technical skills are required as full training will be provided. The following qualities are essential:

    • Proficient in Microsoft Office (Excel, Lists, Word, etc.).
    • Excellent work planning and organisational skills.
    • Attention to detail and accurate data processing.
    • Ability to adapt to change and work autonomously.
    • Excellent communication skills and strong judgement.

    Desirable but Not Essential

    • Understanding of contractual relationship management.
    • Understanding of downward supplier compliance management.
    • Experience in a Risk & Governance role.
    • Flexibility in working hours may be required as business needs dictate.

    Pre-employment screening

    All employees must pass a Criminal Records Disclosure and Credit Referencing process for work with lender clients. If you are unsure, please ask the team for an explanation.

    Equal Opportunity

    e.surv is an equal opportunity and Disability Confident employer, dedicated to a diverse and inclusive workplace. We welcome applications from all abilities and backgrounds and do not discriminate based on disability or individual needs. If you require reasonable adjustments during the recruitment process, please let us know.

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    Administrative Support – Risk & Governance employer: e.surv Chartered Surveyors

    e.surv Chartered Surveyors is an exceptional employer, offering a supportive work culture that prioritises employee development and inclusivity. With comprehensive training provided for the Administrative Support role in Risk & Governance, employees can expect to grow their skills while contributing to a leading firm in the property risk sector. Located within the LSL Property Services PLC Group, team members benefit from a collaborative environment and the opportunity to engage with a diverse range of clients and colleagues across the UK.
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    Contact Detail:

    e.surv Chartered Surveyors Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Administrative Support – Risk & Governance

    Tip Number 1

    Network like a pro! Reach out to people in the Risk & Governance field on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.

    Tip Number 2

    Prepare for interviews by researching e.surv and its values. Show us you understand our commitment to compliance and customer care – it’ll make you stand out!

    Tip Number 3

    Practice your communication skills! Whether it's answering common interview questions or discussing your experience, being clear and confident is key to impressing us.

    Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.

    We think you need these skills to ace Administrative Support – Risk & Governance

    Microsoft Office Proficiency
    Work Planning
    Organisational Skills
    Attention to Detail
    Data Processing Accuracy
    Adaptability
    Autonomous Work
    Communication Skills
    Judgement
    Understanding of Contractual Relationship Management
    Understanding of Supplier Compliance Management
    Experience in Risk & Governance

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills match the responsibilities listed in the job description. We want to see how you can contribute to our Risk & Governance team!

    Show Off Your Skills: Since proficiency in Microsoft Office is key, don’t forget to mention your experience with Excel, Word, and any other relevant tools. We love seeing examples of how you've used these skills in past roles.

    Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity and attention to detail, so make sure your application reflects that!

    Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!

    How to prepare for a job interview at e.surv Chartered Surveyors

    Know Your Stuff

    Familiarise yourself with the key responsibilities of the Administrative Support role in Risk & Governance. Understand suspicious activity reporting, fraud management, and compliance processes. This will help you answer questions confidently and show that you're genuinely interested in the position.

    Show Off Your Skills

    Highlight your proficiency in Microsoft Office, especially Excel and Word. Be ready to discuss how you've used these tools in previous roles. If you have examples of how your organisational skills or attention to detail made a difference, share those stories!

    Communicate Clearly

    Since excellent communication skills are essential for this role, practice articulating your thoughts clearly. Prepare to discuss how you've effectively corresponded with clients or internal teams in the past. Good communication can set you apart from other candidates.

    Be Adaptable

    The job requires the ability to adapt to change and work autonomously. Think of examples where you've successfully navigated changes in your work environment or taken initiative on projects. This will demonstrate your flexibility and readiness for the dynamic nature of the role.

    Administrative Support – Risk & Governance
    e.surv Chartered Surveyors

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