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- Tasks: Lead client relationships and manage data science projects for impactful solutions.
- Company: Join ESource, a pioneering firm transforming the utility industry with data-driven insights.
- Benefits: Enjoy flexible work options, competitive salary, and comprehensive health benefits.
- Why this job: Be part of a dynamic team driving positive change in the utility sector.
- Qualifications: 5+ years in customer-facing roles; leadership experience and strong communication skills required.
- Other info: Remote role with travel to Birmingham, AL, at least 10 days per month.
The predicted salary is between 104000 - 140000 £ per year.
Engagement Director, Data Science – REMOTE
Do you have an executive presence, a keen ability to facilitate the development of transformative ideas, and a passion for driving execution? Do you find satisfaction in building long-term, valuable relationships with clients? Then we’d love to talk to you! High-energy individuals with a healthy level of grit who enjoy communicating the business value of solutions will thrive and progress in our organization.
ESource is a solutions-based consulting, research, advisory, and data science firm that has been a change agent in the utility industry for over 30 years.
We’re building a world-class client success organization. In this role, you’ll be involved in building client relationships and managing a portfolio of data science engagements.
The engagement director works closely with the director of client success and technical delivery leads to manage client relationships, ensure the overall success of data science projects, and drive retention, new revenue, and customer satisfaction.
About ESource
ESource combines industry-leading research, data science, and consulting to help utilities make and implement better data-driven decisions that positively impact their customers, their bottom line, and our planet. Headquartered in Boulder, CO, with teams across the US and Canada. Learn more at;
How you\’ll help:
- Build credibility by developing deep knowledge of clients’ strategic needs and aligning those needs with data science analytics opportunities, solutions within ESource Data Science, and industry best practices.
- Create persuasive presentations and content to showcase project impacts, establish expertise, and support stakeholder engagement.
- Translate complex topics clearly and consistently for clients and internal teams to ensure smooth project progression.
- Collaborate with technical project leads to ensure on-time delivery, monitor project hours, and manage project margins.
- Use strategic thinking to anticipate project needs and influence outcomes to ensure client success.
- Develop customized plans to communicate value, enhance customer satisfaction, and encourage renewals and advocacy.
- Support the development of industry-leading data science offerings by incorporating client feedback and connecting needs with company capabilities.
- Develop strategies to expand influence within current clients and promote our services effectively.
- Scope new projects with existing clients and assist in proposal development to drive revenue growth.
What will make you a great fit:
- Excellent communication and interpersonal skills (written, verbal, nonverbal)
- Ability to create compelling content and simplify complex topics
- Obsession with delivering exceptional customer experiences
- Strong sense of urgency and goal orientation
- Grit, initiative, and patience to guide clients through their journey
- Relationship-building skills and a collaborative temperament
- Tenacity, drive, and internal motivation
- Consultative selling and project management experience
- Technical and analytical skills
- Ability to work effectively in a virtual environment
- Minimum five years’ experience in customer-facing roles
- Minimum three years’ experience in leadership roles
- Proven ability to build strong client relationships
- Experience with project implementation and management methodologies like Agile or Waterfall
- Bachelor’s degree in business, technical, or related fields
- Experience with utility grids or highly regulated industries is preferred
Preferred qualifications:
- MBA or equivalent post-baccalaureate experience
- Management consulting background
- Experience in data science, analytics, or related technical fields
What you can expect:
Competitive benefits including medical, dental, vision, life insurance, disability plans, and flexible spending accounts.
A flexible time off program, flexible schedules, remote work options, and paid parental leave.
401(k)/RRSP with a 3% employer match.
The salary range for this position is $130,000 to $170,000 + annual bonus , adjusted based on experience.
This role is remote but requires travel to Birmingham, AL, at least 10 days per month.
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Engagement Director, Utilities & Data Science - HYBRID employer: E Source
Contact Detail:
E Source Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Director, Utilities & Data Science - HYBRID
✨Tip Number 1
Familiarise yourself with the utility industry and data science trends. Understanding the current challenges and innovations in this field will help you engage more effectively with potential clients and demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the utilities and data science sectors. Attend industry conferences, webinars, or local meetups to build relationships and gain insights that can be beneficial when discussing client needs and solutions.
✨Tip Number 3
Prepare to showcase your consultative selling skills. Think of examples from your past experiences where you've successfully built client relationships and driven project success, as these stories will resonate well during interviews.
✨Tip Number 4
Stay updated on ESource's offerings and recent projects. Being knowledgeable about our services and how they align with client needs will allow you to speak confidently about how you can contribute to our mission and client success.
We think you need these skills to ace Engagement Director, Utilities & Data Science - HYBRID
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Engagement Director position. Tailor your application to highlight how your skills and experiences align with the specific needs outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your executive presence and ability to build long-term client relationships. Use specific examples from your past experiences to demonstrate your success in similar roles and your passion for data science and client engagement.
Highlight Relevant Experience: In your CV, emphasise your customer-facing and leadership experience, particularly in project management and consultative selling. Make sure to include any relevant technical skills or experience in data science and analytics that would be beneficial for the role.
Showcase Communication Skills: Since excellent communication is key for this role, ensure that your application reflects your ability to create compelling content and simplify complex topics. Consider including examples of presentations or reports you've created that had a significant impact on stakeholders.
How to prepare for a job interview at E Source
✨Showcase Your Executive Presence
As an Engagement Director, it's crucial to demonstrate your executive presence during the interview. Practice speaking confidently and clearly about your past experiences, especially those that highlight your ability to drive execution and build long-term client relationships.
✨Prepare Persuasive Presentations
Since the role involves creating compelling content, prepare a mini-presentation on a relevant topic in data science or client engagement. This will not only showcase your communication skills but also your ability to simplify complex topics for clients.
✨Demonstrate Relationship-Building Skills
Be ready to discuss specific examples of how you've built strong client relationships in the past. Highlight your consultative selling approach and how it has led to successful project outcomes and client satisfaction.
✨Understand Project Management Methodologies
Familiarise yourself with Agile and Waterfall methodologies, as these are essential for managing projects effectively. Be prepared to discuss how you've applied these methodologies in previous roles to ensure timely delivery and project success.
