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- Tasks: Provide technical support and training for cutting-edge Endoscopy medical devices.
- Company: Join a leading medical equipment manufacturer with a focus on innovation.
- Benefits: Competitive pay, hybrid work model, and opportunities for professional growth.
- Why this job: Make a real difference in healthcare while working with advanced technology.
- Qualifications: 2-3 years of IT experience and strong communication skills required.
- Other info: Dynamic role with travel opportunities and a chance to impact patient care.
The predicted salary is between 36000 - 60000 £ per year.
Qualified Clinical Application Specialist Consultants (NHD- Non-Health Degree Professional) will be responsible for providing technical and end-user support for an Endoscopy medical device system. Technical support includes delivering operator training at customer facilities, providing on-site instrument implementation assistance, technical liaison, and support sales team efforts.
Responsibilities
- Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products.
- Set-up and organization of equipment and workstations.
- Facilitate onsite customer training of new equipment.
- Effectively manage instrument implementation projects; assisting customers to perform instrument verification studies.
- Analyze verification study data and prepare statistical reports.
- Present verification data to the customer.
- Complete required documentation according to policies and procedures.
- Work with internal resources and the customer to resolve technical issues, including escalating complaints received from the customer to Technical Support.
- Ensure new instrument implementations are completed to meet timeline, budget, and customer satisfaction goals.
- Demonstrate effective working relationships with external and internal customers.
Job Requirements
- Minimum 2-3 years' experience utilizing IT systems and processes.
- Understanding of hospital IT practices and procedures strongly preferred.
- Knowledge of Software & Cloud infrastructure.
- Ability to work independently or in groups in person or remote.
- Ability to travel regionally or nationally as needed (approximately 50% travel).
- Self-starter with the ability to work independently in an unstructured environment.
- Effective communication skills, both written and verbal.
- Strong computer skills and knowledge of MS Office Suite, Service Based Software, CRM, and EP Evaluator.
- An active driver's license and a personal vehicle for commuting to assignments within three hours of home are required.
Endoscopy Technician in London employer: E-Solutions
Contact Detail:
E-Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Endoscopy Technician in London
✨Tip Number 1
Network like a pro! Reach out to professionals in the endoscopy field on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions related to technical support and training. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of your past work, like reports or training materials, to demonstrate your expertise during interviews. We want to see how you can add value to our team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see what you bring to the table!
We think you need these skills to ace Endoscopy Technician in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Endoscopy Technician role. Highlight relevant experience, especially in IT systems and hospital practices, to show us you’re the right fit for the job.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re passionate about this role. Share specific examples of your past experiences that align with the responsibilities listed in the job description.
Showcase Your Technical Skills: Since this role involves technical support and training, be sure to highlight your computer skills and any experience with medical devices. We want to see how you can contribute to our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at E-Solutions
✨Know Your Tech Inside Out
Make sure you’re well-versed in the endoscopy medical device systems you'll be working with. Brush up on the technical aspects, including installation and configuration of hardware and software. Being able to discuss these details confidently will show your expertise and readiness for the role.
✨Prepare for Customer Training Scenarios
Since you'll be facilitating onsite customer training, think about how you would approach this. Prepare examples of how you've successfully trained others in the past or how you would handle a challenging training situation. This will demonstrate your ability to communicate effectively and manage customer relationships.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific instances where you've resolved technical issues or managed instrument implementation projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical skills and ability to work under pressure.
✨Familiarise Yourself with Hospital IT Practices
Understanding hospital IT practices is crucial for this role. Research common challenges faced in healthcare IT and think about how your experience aligns with these. This knowledge will not only impress your interviewers but also help you relate better to the customers you'll be supporting.
