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For Companies At a Glance
- Tasks: Provide technical support and training for cutting-edge Endoscopy medical devices.
- Company: Join a leading medical equipment manufacturer with a focus on innovation.
- Benefits: Competitive pay, hybrid work model, and opportunities for professional growth.
- Why this job: Make a real difference in healthcare while working with advanced technology.
- Qualifications: 2-3 years of IT experience and strong communication skills required.
- Other info: Dynamic role with travel opportunities and a chance to impact patient care.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Job Description – Clinical Application Specialist Consultant (Endoscopy Technical)
Duration: 6 months
Location: London, Manchester, Liverpool, Leeds, Cambridge
Hybrid: 50% onsite
Qualified Clinical Application Specialist Consultants (NHD- Non-Health Degree Professional) will be responsible for providing technical and end-user support for an Endoscopy medical device system. Technical support includes delivering operator training at customer facilities, providing on-site instrument implementation assistance, technical liaison, and support sales team efforts.
Responsibilities
- Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products.
- Set-up and organization of equipment and workstations.
- Facilitate onsite customer training of new equipment.
- Effectively manages instrument implementations projects; assisting customers to perform instrument verification studies.
- Analyze verification study data and prepare statistical reports.
- Present verification data to the customer.
- Complete required documentation according to policies and procedures.
- Work with internal resources and the customer to resolve technical issues.
- This includes escalating complaints received from the customer to Technical Support, providing all required data and activities following escalation and complaint handling procedures.
- Ensure new instrument implementations are completed to meet timeline, budget, and customer satisfaction goals.
- Demonstrate effective working relationships with external and internal customers.
Job Requirements
- Minimum 2-3 years’ experience utilizing IT systems and processes
- Understanding of hospital IT practices and procedures strongly preferred.
- Knowledge of Software & Cloud infrastructure
- Ability to work independently or in groups in person or remote.
- Ability to travel regionally or nationally as needed (approximately 50% travel)
- Self-starter with the ability to work independently in an unstructured environment.
- Effective communication skills, both written and verbal
- Strong computer skills and knowledge of MS Office Suite, Service Based Software, CRM, and EP Evaluator
- An active driver’s license and a personal vehicle for commuting to assignments within three hours of home are required.
Seniority level
- Associate
Employment type
- Contract
Job function
- Science
Industries
- Medical Equipment Manufacturing
- Hospitals and Health Care
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Endoscopy Technician employer: E-Solutions
Contact Detail:
E-Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Endoscopy Technician
✨Tip Number 1
Network like a pro! Reach out to professionals in the endoscopy field on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions related to technical support and customer training. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of your past work, like reports or presentations, to demonstrate your expertise in instrument implementations and data analysis during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Endoscopy Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Endoscopy Technician role. Highlight relevant experience, especially with IT systems and medical devices, so we can see how you fit right in!
Show Off Your Skills: Don’t hold back on showcasing your technical skills! We want to know about your experience with software, cloud infrastructure, and any training you've provided. This is your chance to shine!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at E-Solutions
✨Know Your Tech Inside Out
Make sure you’re well-versed in the endoscopy medical device systems you'll be working with. Brush up on the technical specifications, common issues, and troubleshooting methods. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Training Skills
Since part of the job involves delivering operator training, prepare to discuss any previous experience you have in training or teaching others. Think of specific examples where you successfully trained someone on a complex system or process, and be ready to share those stories.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss how you handle technical issues. Think of a time when you faced a challenge with IT systems or medical devices and how you resolved it. Highlight your analytical skills and ability to work under pressure, as these are crucial for the role.
✨Communicate Clearly and Effectively
Strong communication skills are key for this position. Practice explaining complex technical concepts in simple terms, as you’ll need to do this during customer training sessions. During the interview, focus on being clear and concise in your responses to demonstrate your communication prowess.
