Cloud Engineer

Role : AWS DevOps Engineer

Location : London, UK

Type : Contract

Required Skills :-Amazon Web Services (AWS): Experience with AWS services and architecture. –

Golang: Proficiency in Golang for building Terraform modules/providers, cloud-native applications, and infrastructure components. –

Kubernetes: Familiarity with Kubernetes for container orchestration. –

Cloud Networking: Experience with cloud networking concepts and implementation. –

Docker: Knowledge of Docker for containerization and testing. –

Testing: Strong background in automated testing and test-driven development –

End-user Documentation: Ability to create detailed and high-quality end-user documentation. –

Agile Methodologies (Scrum): Experience working in Agile environments, particularly with Serum.

You May Be a Fit If :- You have at at least 6 years of experience working in a professional environment as a software engineer. –

You have led the design and build of cloud-native applications written in Go. –

You have extensive experience with \”DevOps\” work, such as building CI/CD pipelines or setting up cloud hosting environments. –

You have a proven track record of mentoring other engineers, helping them to succeed and grow in their roles. –

You build effective work relationships, giving and receiving constructive feedback, and your colleagues at all levels and across all teams trust you. Technologies We Use : –

Languages: Go and Java are our primary languages. –

Front-end: Any browser applications are based on React. –

CICD: Code lives in GitHub Enterprise and flows to production through a CI/CD pipeline built on GitHub Actions. -Containers: Tenant application code runs in Kubernetes-

managed Docker containers hosted in a mix of private and public clouds. –

Terraform: We build infrastructure-as-code tooling by publishing Terraform modules and providers. We manage state and Terrafom execution on Terraform Enterprise server. -Sentinel and Open Policy Agent (OPA): We use policy-as-code to build compliant and secure infrastructure.

(1.) To adhere to quality standards, regulatory requirements and company policies

(2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases

(3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

(4.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team.

(5.) To provide support for on call escalations /L3 level support and doing incident & problem management

(6.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives.