At a Glance
- Tasks: Learn about the car industry while assisting with customer service and garage operations.
- Company: Join ES Motors, a trusted car repairer in Leeds since 1995.
- Benefits: Full training, competitive salary, 28 days holiday, and pension.
- Other info: Opportunity for growth and learning across multiple garage locations.
- Why this job: Get hands-on experience in a dynamic environment and develop valuable skills.
- Qualifications: Good communication, teamwork, problem-solving skills, and a clean driving licence.
The predicted salary is between 20000 - 25000 £ per year.
Established in 1995, ES Motors has become one of the most respected and trusted car repairers in Leeds. Our reputation is our bond, and all our staff work to maintain and strengthen our reputation through fair and high-quality customer service. We have 3 garages around Leeds; Moortown, Horsforth and Leeds city centre.
We are looking for a candidate who is willing to learn all about the car motor industry. Full training will be given to the right candidate. The role is very varied, and you need to be willing to learn and lend your hand to many different aspects that the job requires and at times get your hands dirty!
With time and training you will be expected to:
- Answer telephone calls
- Take bookings
- Manage customers either on the phone or face to face, helping them sort out issues with their car
- Work closely with the mechanics to diagnose faults and repairs needed on a car
- Price up and do estimates and explain to the customer what repairs are needed on the car and in what timescales
- Assist in placing orders for parts and getting them ready for the jobs that are coming in
- Help with cleaning around the garage, tidying up and moving cars around the garage or helping customers find parking spaces
At times you might be asked to work at other locations but initially you will be based at our Moortown office.
Skills we are looking for:
- Good, clear communication skills
- Adaptability
- Teamwork
- Problem solving
- Computer literate
- Good literacy and numeracy skills
- Willingness to learn
Hours, Pay & Holiday:
- Full-time: 40 hours per week, Monday to Friday and on a rota for Saturday half day
- Salary depends on the right candidate and experience
- 28 days holiday per year (including bank holidays)
- Pension
- Trial period applies
Trainee Service Assistant in Leeds employer: E S Motors Ltd
At ES Motors, we pride ourselves on being a supportive and nurturing employer, dedicated to the growth of our team members in the thriving car repair industry. With comprehensive training provided, a collaborative work culture, and opportunities for hands-on experience across our three Leeds locations, we ensure that every Trainee Service Assistant can develop their skills while contributing to our esteemed reputation for quality service. Join us to embark on a rewarding career path where your efforts are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Service Assistant in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ES Motors. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers and mechanics alike, it’s crucial to express yourself clearly. Try role-playing common scenarios with a friend to boost your confidence and get comfortable with the lingo.
✨Tip Number 3
Show your willingness to learn! During your interview, highlight your eagerness to dive into the car motor industry. Share examples of how you've tackled new challenges in the past, and let them know you're ready to roll up your sleeves and get stuck in.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Trainee Service Assistant in Leeds
Some tips for your application 🫡
Show Your Enthusiasm:Let us know why you're excited about the Trainee Service Assistant role! Share your passion for learning about the car motor industry and how you’re eager to get your hands dirty. A bit of personality goes a long way!
Tailor Your CV:Make sure your CV highlights relevant skills like communication, teamwork, and problem-solving. We want to see how you can adapt and contribute to our team, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’d be a great fit for our team at ES Motors. Mention any previous experiences that relate to customer service or working in a team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at E S Motors Ltd
✨Know Your Stuff
Before the interview, brush up on basic car knowledge and terminology. Familiarise yourself with common issues and repairs. This shows your enthusiasm for the motor industry and helps you engage in meaningful conversations during the interview.
✨Show Your Willingness to Learn
Since this role is all about learning, be ready to express your eagerness to absorb new information. Share examples of how you've tackled learning challenges in the past, whether in school or previous jobs. This will demonstrate your adaptability and commitment.
✨Practice Communication Skills
As a Trainee Service Assistant, you'll need to communicate clearly with customers and colleagues. Practice explaining complex ideas simply and confidently. Role-play with a friend or family member to get comfortable with potential customer interactions.
✨Be Ready for Hands-On Questions
Expect questions about how you'd handle practical tasks, like assisting mechanics or managing customer queries. Think of scenarios where you’ve had to solve problems or work as part of a team. Highlight your teamwork and problem-solving skills to show you're a great fit for the varied nature of the job.
