At a Glance
- Tasks: Support users with desktop equipment and provide top-notch IT assistance.
- Company: Join a dynamic IT support team in Tidworth, Wiltshire.
- Benefits: Earn £17.99 per hour with holiday pay on a 3-month contract.
- Other info: Immediate start available; own transport needed due to location.
- Why this job: Kickstart your IT career while making a real difference in a fast-paced environment.
- Qualifications: Experience in IT support and knowledge of Windows 10/11 required.
The predicted salary is between 17.99 - 17.99 £ per hour.
E-Personnel Recruitment is delighted to be recruiting for an experienced IT Desktop Support Analyst to join a busy IT support team based in Tidworth, Wiltshire. This is an excellent opportunity for a hands-on IT professional who enjoys supporting end users, deploying hardware and working within a fast-paced corporate environment.
The Role
As an IT Desktop Support Analyst, you will be responsible for configuring, deploying and supporting desktop equipment whilst providing excellent technical support to both office-based and remote users. You will play a key role in ensuring the smooth operation of IT services across the site.
Key Responsibilities
- Build, image and configure PCs and laptops for deployment
- Install and deliver desktop equipment and peripherals
- Support Windows 10 and Windows 11 environments
- Provide desktop support to office-based and remote users
- Support Microsoft Teams and Office 365 applications
- Assist with desk moves, cabling and workstation setups
- Support corporate mobile phones and mobile applications
- Assist users with Multi-Factor Authentication (MFA)
- Support meeting room hardware and audio-visual equipment
- Manage IT assets, equipment returns and disposals
- Escalate incidents where required and follow IT support procedures
- Maintain accurate records and ensure compliance with company policies
About You
To be considered for this role, you should have:
- Previous IT Desktop Support, IT Support or Service Desk experience
- Experience building and imaging PCs
- Knowledge of SCCM, MECM or similar deployment tools
- Good knowledge of Windows 10 and Windows 11
- Experience supporting Microsoft Teams and Office 365
- Strong communication and customer service skills
- A full UK driving licence
- The ability to work in a hands-on environment involving the movement of IT equipment
Security Clearance Requirements
Due to the nature of this position, applicants must:
- Be a UK National
- Have lived and worked continuously in the UK for the last 5 years
- Be eligible to obtain Security Clearance
Candidates who already hold BPSS or SC Clearance are encouraged to apply.
Important Information
- Fully office-based position
- Own transport is essential due to the location and limited public transport links
- Immediate interviews available
- Hiring manager actively reviewing CVs
Should your application be successful, you will be contacted shortly. Thank you for your interest in our role. E-Personnel Recruitment endeavours to respond to all applications, however, due to the volume of CVs received, this may not always be possible.
IT DESKTOP SUPPORT in Tidworth employer: E Personnel Recruitment
E-Personnel Recruitment is an exceptional employer, offering a dynamic work environment in Tidworth, Wiltshire, where IT professionals can thrive. With a focus on employee growth and development, the company provides opportunities for hands-on experience in desktop support while fostering a collaborative culture that values technical expertise and customer service. The fully office-based role ensures a supportive team atmosphere, making it an ideal place for those seeking meaningful and rewarding employment in the IT sector.
