At a Glance
- Tasks: Manage commercial insurance accounts and provide top-notch service to clients.
- Company: Established commercial insurance business with a supportive team culture.
- Benefits: Career progression, CII qualification support, and a Monday-to-Friday schedule.
- Other info: Great opportunities for growth and a varied portfolio of clients.
- Why this job: Join a dynamic team and make a real impact in the insurance industry.
- Qualifications: 1-2 years of commercial insurance experience and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Are you an experienced Commercial Insurance Account Handler seeking greater variety, genuine career progression and the opportunity to develop within a supportive and established broking team? We are recruiting on behalf of a well-established commercial insurance business based in Leatherhead. You will work alongside experienced brokers, servicing new and existing commercial clients, including major scheme-based clients within the removals and storage sector.
What is on offer?
- Full support towards CII professional qualifications
- Excellent opportunities for promotion and long-term career progression
- A varied portfolio of commercial clients
- Exposure to major scheme-based business
- A supportive and experienced broking team
- Monday-to-Friday working with no weekends
- Leatherhead location, easily commutable from Dorking, Ashtead and Epsom
The role
As Commercial Insurance Account Handler, you will manage the day-to-day servicing of a varied portfolio of commercial insurance clients, ensuring they receive a responsive, accurate and professional service. Your responsibilities will include:
- Managing commercial insurance renewals and mid-term adjustments
- Reviewing risk and claims information and obtaining any additional information required from clients
- Securing competitive quotations from insurers
- Presenting renewal terms promptly and following up with clients for instructions
- Supporting strong client retention and profitable account growth
- Processing policy adjustments through insurer extranets
- Ensuring insurance cover is placed within the required timescales
- Building effective, long-term relationships with clients
- Understanding clients’ requirements and recommending appropriate insurance solutions
- Working closely with underwriters to adapt policies and secure suitable cover
- Responding promptly and professionally to client enquiries
- Preparing invoices and resolving billing queries
- Maintaining accurate client files, correspondence and policy documentation
- Working collaboratively with brokers and the wider team
About you
We would be interested in hearing from candidates who have:
- At least one to two years’ commercial insurance experience
- Experience within commercial vehicle, motor fleet, public liability or employers’ liability insurance
- A sound understanding of general insurance principles
- Commercial insurance experience rather than solely personal lines experience
- A confident and professional telephone manner
- The ability to communicate effectively with clients, insurers and colleagues
- Strong organisational and problem-solving skills
- Excellent attention to detail
- A flexible and team-focused approach
- Five GCSEs at grade C/4 or above, or equivalent, including English and maths
- Progress towards CII qualifications would be advantageous, although full support for further CII study is available.
If you have commercial insurance experience and would like to build a long-term career with a business that invests in its people, apply today for a confidential discussion. Should your application be successful, you will be contacted shortly.
Insurance Account Handler – Commercial Lines employer: E Personnel Recruitment
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