At a Glance
- Tasks: Assist customers with queries via phone and email while managing admin tasks.
- Company: Join a supportive team in a dynamic customer service environment.
- Benefits: Enjoy excellent benefits, a professional atmosphere, and a structured work schedule.
- Other info: Onsite role in Cobham; own transport needed for commuting.
- Why this job: Make a difference by helping customers and developing your communication skills.
- Qualifications: Strong IT skills, excellent communication, and a proactive mindset required.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a Customer Service Coordinator, who thrives on their customer service skills, and helping with customer queries over the telephone and email, whilst managing administration, and working as part of a team.
We are looking for someone with:
- A confident & professional telephone manner
- Strong IT skills - Word, Excel and PowerPoint
- Excellent communication skills, both written & verbal
- A proactive mind, able to prioritise workload and work with strong attention to detail
- Organised with excellent administration skills
- Happy to liaise with management and external companies
Excellent Benefits
Hours - 8-5pm Mon - Fri (Onsite in Cobham - Own transport needed)
If your application is successful, you will be contacted shortly.
Customer Coordinator in Cobham employer: E Personnel Recruitment
Join a dynamic team as a Customer Service Coordinator in Cobham, where your customer service skills will be valued and nurtured. We offer excellent benefits, a supportive work culture, and opportunities for professional growth, all within a collaborative environment that prioritises teamwork and communication. With a focus on employee development and a commitment to excellence, this role provides a meaningful and rewarding career path for those looking to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Coordinator in Cobham
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent projects can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your telephone manner! Since this role involves a lot of phone communication, try role-playing with a friend to get comfortable with handling customer queries confidently.
✨Tip Number 3
Show off your IT skills during the interview. Be ready to discuss how you've used Word, Excel, and PowerPoint in previous roles, and maybe even bring examples of your work to demonstrate your proficiency.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Coordinator in Cobham
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've handled queries and provided support in the past, so share specific examples that showcase your skills!
Keep It Professional:When writing your application, maintain a confident and professional tone. This is especially important since you'll be liaising with management and external companies, so let your communication skills shine through!
Be Organised and Detail-Oriented:We love a candidate who pays attention to detail! Make sure your application is well-structured and free of errors. Show us that you can prioritise your workload by presenting your information clearly and concisely.
Apply Through Our Website:Don't forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at E Personnel Recruitment
✨Show Off Your Customer Service Skills
Make sure to highlight your customer service experience during the interview. Prepare specific examples of how you've successfully handled customer queries in the past, whether over the phone or via email. This will demonstrate your ability to thrive in a customer-focused role.
✨Brush Up on Your IT Skills
Since strong IT skills are essential for this position, be ready to discuss your proficiency with Word, Excel, and PowerPoint. You might even want to mention any relevant projects where you used these tools effectively, showcasing your technical abilities.
✨Communicate Clearly and Confidently
Excellent communication is key for a Customer Coordinator. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your verbal communication skills and ensure you come across as professional and approachable.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you prioritise your workload and manage your time effectively. Bring examples of how you've stayed organised in previous roles, especially when juggling multiple tasks. This will show that you can handle the administrative aspects of the job with ease.
