Trainee Commercial Insurance Account Handler
Leatherhead, Surrey | Full-time, permanent | Competitive salary
Are you a graduate or equivalent looking for your first step into a professional career with genuine opportunities to learn, qualify and progress?
We are recruiting a Trainee Commercial Insurance Account Handler for a successful and supportive business in Leatherhead. No previous insurance experience is required, as you will receive full training and ongoing support from an experienced team.
This is an excellent opportunity for someone who is bright, professional and keen to build a long-term career within the commercial insurance industry.
What you will be doing
As your knowledge and confidence develop, you will learn how to support commercial clients throughout the insurance process. Your responsibilities will include:
- Supporting Account Executives with the day-to-day servicing of commercial clients
- Assisting with policy renewals, mid-term adjustments and new business
- Gathering accurate information from clients
- Preparing renewal quotations and supporting documentation
- Liaising with clients, insurers and underwriters by telephone and email
- Responding to client enquiries in a professional and helpful manner
- Processing policy documents and maintaining accurate records
- Updating internal insurance systems
- Following up outstanding information and payments
- Answering incoming telephone calls and directing enquiries
- Learning about commercial insurance products, risk and regulation
- Following internal procedures, service standards and FCA requirements
- Providing general administrative support to the wider team
What we are looking for
You do not need previous insurance experience. We are looking for someone who is:
- A graduate or educated to an equivalent level
- Looking for a trainee role with full training and genuine career progression
- Confident and professional when speaking with people
- Able to communicate clearly by telephone and email
- Organised, reliable and attentive to detail
- Comfortable managing several tasks and priorities
- Proactive and genuinely keen to learn
- Confident using Microsoft Word, Excel and Outlook
- Interested in studying towards recognised CII insurance qualifications
- Happy to work as part of a friendly and supportive team
Previous experience within an office, administration or customer service environment would be helpful but is not essential.
Location and working hours
This is a fully office-based position in Leatherhead,
Monday to Friday from 9.00 am to 5.15 pm.
The role would be particularly suitable for someone living within approximately 10 miles of Leatherhead who is comfortable travelling to the office five days per week.
Training and career development
You will receive structured training and support from experienced insurance professionals. As your skills develop, you will take on greater responsibility and have the opportunity to progress within commercial insurance.
You will also be supported in studying towards relevant CII professional qualifications.
Benefits
- Competitive salary
- Annual salary review and bonus scheme
- 27 days’ annual leave, including a day for your birthday and one religious holiday, plus bank holidays
- Employer-matched pension contribution of up to 5%
- Group life assurance
- Three months’ fully paid maternity, paternity and adoption leave
- Flexible employee benefits and retail discounts
- Holiday purchase scheme of up to five additional days
- Full support towards relevant professional qualifications
- Genuine long-term development and progression opportunities
If you are looking for a role where you will be trained, supported and given the opportunity to build a successful career, we would love to hear from you.
Should your application be successful, you will be contacted shortly.
The job title and description in this advertisement may differ from the client’s official job description or contract. We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible.
You can apply with complete confidence to E-Personnel Recruitment directly. We are experts in permanent and temporary recruitment and a proud member of the Recruitment & Employment Confederation, the professional body for the recruitment industry.
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Contact Details:
E Personnel Recruitment Careers Recruitment Team
