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For Companies At a Glance
- Tasks: Engage with customers, provide live market prices, and manage queries in a fast-paced environment.
- Company: E.ON is a leading energy company focused on innovation and customer solutions.
- Benefits: Enjoy 26 days holiday, a generous pension scheme, and flexible benefits.
- Why this job: Join a dynamic team, develop your skills, and make an impact in the energy market.
- Qualifications: Strong numeracy, customer focus, and experience in fast-paced environments are essential.
- Other info: Recognised for family-friendly policies and committed to diversity and inclusion.
The predicted salary is between 45636 - 57937 £ per year.
Job Description
Here's what you'll be doing
Location – Coventry or Solihull (Fully on site)
Salary – £45,636 – £57,937 plus excellent benefits and career progression
Fixed term – 9 months
What you will be doing
Are you someone who thrives in a dynamic and fast paced work environment and is eager to delve into the intricacies of wholesale energy markets?
Join E.ON's team and be a vital part of our interface between the I&C supply business and Energy Markets trading function.
You will get the opportunity to develop an understanding of how to quote prices to customers and gain in depth understanding of the wholesale energy markets.
In this team we provide an essential interface between the I&C supply business and the Energy Markets trading function. We interact with our valuable Flex portfolio throughout the day, allowing customers to fix their contract energy requirement based on the live wholesale market.
Responsibilities of the role
- Lead on incoming customer calls, interacting with Forwards traders to provide and transact live market prices with Flex customers.
- Provide a market leading level of customer service to our portfolio, offering insight during incoming and scheduled calls with customers.
- Develop effective relationships with our Flex customers, helping to ensure high retention and renewal rates by offering industry leading levels of service and knowledge.
- Management and ownership of flex related customer queries.
- Managing the contents and access to the Risk Navigator platform.
- Processing fixed volume 'lockins' from the I&C business.
- Partner with the Forwards Position Management team to ensure our volume positions are always understood and communicated accurately.
- Adhere at all times to agreed governance and procedures to ensure compliance of the desk with key internal and external controls and compliance with regulation.
What we need from you
- Highly numerate with strong attention to detail.
- Experience dealing with external stakeholders and customer focussed.
- Experience working in fast-paced, operational environment.
- Strong Microsoft Excel knowledge
It would be great if you have
- Experience of I&C/Flex supply contracts.
- Knowledge of wholesale energy markets.
- Experience of project work.
- Coding ability.
Here's what you need to know
Award-Winning Benefits : Our market-leading benefits package includes 26 days of holiday plus bank holidays, a generous pension scheme, life cover, bonus opportunities, and access to 20 flexible benefits with tax and/or NI savings. Recognised with the Personnel Today Reward, Recognition and Benefits Award 2022 , our benefits truly stand out.
Recognised for Family-Friendly and Hybrid Policies : In 2024, we earned Double Recognition at the Personnel Today Awards for our exceptional family-friendly and hybrid working initiatives. Lets discuss how we can work together flexibly.
Inclusive Employer : As the only energy company in the Inclusive Top 50 UK Employers (currently ranked 8th), we're committed to equal opportunities, diversity, and fairness for everyone.
Support for Disabled Applicants : As a Disability Confident Employer , we guarantee an interview for all disabled candidates who meet the minimum role criteria.
Development Opportunities : With inclusive talent networks, learning resources, and skill-building programs, your career growth is a priority.
At a glance
Reference no.: 238132 Closing date: 21/08/2025 Salary: £45,636- £57,937
Get in touch
If you have any further questions, please get in touch with the Recruiter Lis – lis.wood@eon-uk.com
About us
E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions.
Connect with us
www.eon-uk-careers.com
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Sales Trader (Coventry, GB) employer: E.ON
Contact Detail:
E.ON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Trader (Coventry, GB)
✨Tip Number 1
Familiarise yourself with the wholesale energy markets. Understanding how these markets operate will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the energy sector, especially those involved in trading or customer relations. This can provide you with insights and potentially valuable connections that could help you land the job.
✨Tip Number 3
Brush up on your Microsoft Excel skills, as strong proficiency is a requirement for this role. Consider taking an online course or practicing advanced functions to showcase your capabilities.
✨Tip Number 4
Prepare to discuss your experience with customer service and stakeholder management. Be ready to share specific examples of how you've successfully handled customer queries in fast-paced environments.
We think you need these skills to ace Sales Trader (Coventry, GB)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Trader position. Understand the responsibilities and required skills, such as customer interaction and knowledge of wholesale energy markets.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your numeracy skills, customer service experience, and any familiarity with Microsoft Excel or energy markets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to thrive in a fast-paced environment and your commitment to providing excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at E.ON
✨Understand the Energy Market
Familiarise yourself with the wholesale energy markets and current trends. Being able to discuss recent developments or changes in the market will show your genuine interest and understanding of the industry.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to build relationships and manage customer queries effectively, as this is crucial for the Sales Trader position.
✨Showcase Your Numeracy Skills
Since the role requires strong numerical abilities, be ready to discuss your experience with data analysis and using tools like Microsoft Excel. You might even want to brush up on relevant formulas or functions that could be useful in the role.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in the role, such as handling a difficult customer or making quick decisions based on market changes. Practising your responses will help you feel more confident during the interview.