At a Glance
- Tasks: Manage client accounts and ensure smooth project delivery for grid connections.
- Company: Join E.ON, a leading energy company committed to net-zero transition.
- Benefits: Enjoy 26 days annual leave, flexible working, and generous pension plans.
- Other info: Opportunities for professional development in a supportive environment.
- Why this job: Be part of an award-winning workplace that values inclusivity and growth.
- Qualifications: Experience in project delivery and client account management is essential.
The predicted salary is between 36000 - 60000 £ per year.
E.ON has successfully launched a licensed Independent Distribution Network Operator (IDNO) to simplify grid connections and accelerate the UK's net-zero transition. As an IDNO, E.ON will own and operate new local electricity networks (connected to the regional DNO) anywhere in Great Britain, offering connection service, pace and excellent customer experience.
Right now, we’re looking for a Client Account Manager to play a key role in the successful delivery of grid connection projects. You’ll build trusted relationships with clients, providing clear, proactive communication and guidance while coordinating activity across internal design, legal, commercial and operational teams. With a strong focus on project delivery and customer experience, you’ll help translate complex technical and regulatory processes into a clear, well-managed journey for our clients, supporting the IDNO’s ambition to deliver high-quality connections at pace and scale.
Key responsibilities
- Serve as the main client point of contact for the project delivery and asset adoption journey
- Ensure smooth transition following the sales process throughout the asset management journey
- Provide proactive updates and manage expectations throughout the project lifecycle
- Liaise with internal design and legal teams to ensure timely and accurate delivery of project milestones
- Coordinate the processing and issuance of MPANs (Meter Point Administration Numbers)
- Oversee the issuance of connection agreements
- Support AV (Asset Value) payment processes and ensure a timely resolution of related queries
- Take ownership of centralised mailboxes, ensuring prompt and professional responses
- Provide ad-hoc support across other business areas as required
- Update internal systems with project updates
What we need from you
- Experience in project delivery within infrastructure sector.
- Experience of managing external client accounts and maintaining good working relationships.
- Ability to manage multiple priorities and coordinate cross functional teams
- Proficiency in Microsoft Office and reporting tools
- Strong attention to detail and organisation skills.
It would be great if you had
- IDNO experience
Here’s what you need to know
- Award-Winning Workplace - We’re proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16–34-year-olds.
- Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings.
- Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024.
- Inclusive & Diverse - We’re the only energy company in the Inclusive Top 50 UK Employers.
- Support at Every Stage of Life - We’re Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone.
- Accessible & Supportive - As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria.
- Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we’ll support your growth every step of the way.
Client Account Manager employer: E.ON UK
E.ON is an award-winning employer that prioritises a supportive and inclusive work culture, making it an excellent choice for a Client Account Manager. With outstanding benefits such as 26 days of annual leave, flexible working options, and a commitment to employee growth through top-tier development programmes, E.ON fosters an environment where you can thrive while contributing to the UK's net-zero transition. Join a diverse team that values your contributions and offers a meaningful career in the energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at E.ON on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding E.ON's mission and values. Show how your experience aligns with their goals, especially in project delivery and client management. We want to see that passion!
✨Tip Number 3
Practice your communication skills! As a Client Account Manager, you'll need to convey complex information clearly. Try mock interviews with friends or use online resources to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at E.ON.
We think you need these skills to ace Client Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Account Manager role. Highlight your experience in project delivery and managing client accounts, as this will show us you understand what we're looking for.
Showcase Your Communication Skills:Since you'll be the main point of contact for clients, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to reflect how you would interact with clients and internal teams.
Highlight Relevant Experience:If you've got any experience in the infrastructure sector or IDNOs, make sure to mention it! We want to see how your background aligns with our needs, so don’t hold back on those details.
Apply Early!:Don’t wait until the last minute to submit your application. The closing date might come sooner than you think if we get a lot of applications. Head over to our website and apply as soon as you can!
How to prepare for a job interview at E.ON UK
✨Know Your Stuff
Make sure you understand the ins and outs of project delivery in the infrastructure sector. Brush up on E.ON's IDNO model and how it simplifies grid connections. Being able to discuss specific projects or experiences will show that you're not just familiar with the role, but genuinely interested.
✨Build Rapport
As a Client Account Manager, relationship-building is key. Practice your communication skills and think about how you can establish trust with clients. During the interview, be friendly and approachable, showing that you can maintain good working relationships with both clients and internal teams.
✨Showcase Your Organisation Skills
With multiple priorities to juggle, demonstrate your organisational prowess. Bring examples of how you've managed complex projects or coordinated cross-functional teams in the past. Highlight any tools or methods you use to stay organised, especially if they relate to Microsoft Office or reporting tools.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about the challenges the team faces in project delivery or how they measure customer satisfaction. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
