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- Tasks: Assess learning needs and design innovative programmes to enhance customer experience.
- Company: Leading energy supplier in the UK with a focus on collaboration.
- Benefits: Salary between £51,620 - £65,907, excellent benefits, and hybrid working model.
- Why this job: Make a real impact on customer experience while working with diverse stakeholders.
- Qualifications: Experience in learning delivery and strong collaboration skills.
- Other info: Opportunity for professional growth in a dynamic environment.
The predicted salary is between 51620 - 65907 £ per year.
A leading energy supplier in the United Kingdom is seeking a Delivery/Learning Lead. In this role, you will assess learning needs, design innovative programs, and ensure effective delivery to enhance customer experience. You will work collaboratively with diverse stakeholders to support operational improvements.
The position offers a salary of £51,620 - £65,907 along with excellent benefits and a hybrid working model.
CX Learning Delivery Lead employer: E.ON UK PLC
Contact Detail:
E.ON UK PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Learning Delivery Lead
✨Tip Number 1
Network like a pro! Reach out to people in the energy sector, especially those who work in customer experience. A friendly chat can open doors and give you insights that might just land you that Delivery Lead role.
✨Tip Number 2
Showcase your skills! Prepare a portfolio or case studies that highlight your experience in designing learning programmes and improving customer experiences. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on how you've collaborated with stakeholders to drive operational improvements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace CX Learning Delivery Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the CX Learning Delivery Lead role. Highlight your experience in assessing learning needs and designing programmes that enhance customer experience, as this will show us you understand what we're looking for.
Showcase Collaboration Skills: Since you'll be working with diverse stakeholders, it's crucial to demonstrate your ability to collaborate effectively. Share examples of past projects where teamwork led to operational improvements, so we can see how you fit into our culture.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at E.ON UK PLC
✨Know Your Learning Needs
Before the interview, take some time to research the specific learning needs of the company. Understand their current training programmes and think about how you can enhance them. This will show that you're proactive and genuinely interested in improving customer experience.
✨Showcase Your Innovative Ideas
Prepare to discuss innovative learning programmes you've designed in the past. Bring examples that highlight your creativity and effectiveness in delivering training. This will demonstrate your ability to think outside the box and contribute positively to the company's goals.
✨Collaborate Like a Pro
Since the role involves working with diverse stakeholders, be ready to share experiences where you've successfully collaborated with different teams. Highlight your communication skills and how you’ve navigated challenges to achieve operational improvements.
✨Understand the Hybrid Model
Familiarise yourself with the hybrid working model and be prepared to discuss how you would manage learning delivery in such an environment. Show that you can adapt to different working conditions while maintaining high standards in customer experience.
