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- Tasks: Manage client accounts and ensure smooth project delivery for grid connections.
- Company: Join E.ON, a leading energy company with a focus on innovation and sustainability.
- Benefits: Enjoy 26 days leave, flexible working, and a supportive workplace culture.
- Why this job: Be part of a team driving the UK's net-zero transition while building strong client relationships.
- Qualifications: Strong communication skills and experience in project delivery within the infrastructure sector.
- Other info: Recognised as a top employer for young people and committed to diversity and inclusion.
The predicted salary is between 29173 - 37860 £ per year.
Location: Derby with hybrid working.
Salary: £29,173-£37,860
E.ON has successfully launched a licensed Independent Distribution Network Operator (IDNO) to simplify grid connections and accelerate the UK's net-zero transition. As an IDNO, E.ON will own and operate new local electricity networks (connected to the regional DNO) anywhere in Great Britain, offering connection service, pace and excellent customer experience.
Right now, we’re looking for a Client Account Manager to play a key role in the successful delivery of grid connection projects. You’ll build trusted relationships with clients, providing clear, proactive communication and guidance while coordinating activity across internal design, legal, commercial and operational teams. With a strong focus on project delivery and customer experience, you’ll help translate complex technical and regulatory processes into a clear, well-managed journey for our clients, supporting the IDNO’s ambition to deliver high-quality connections at pace and scale.
Please note the closing date may end early if we receive a high volume of applications, please apply at your earliest opportunity.
Key responsibilities- Serve as the main client point of contact for the project delivery and asset adoption journey
- Ensure smooth transition following the sales process throughout the asset management journey
- Provide proactive updates and manage expectations throughout the project lifecycle
- Liaise with internal design and legal teams to ensure timely and accurate delivery of project milestones
- Coordinate the processing and issuance of MPANs (Meter Point Administration Numbers)
- Oversee the issuance of connection agreements
- Support AV (Asset Value) payment processes and ensure a timely resolution of related queries
- Take ownership of centralised mailboxes, ensuring prompt and professional responses
- Provide ad-hoc support across other business areas as required
- Update internal systems with project updates
- Strong written and verbal communication skills for effective stakeholder engagement
- Experience in project delivery within infrastructure sector.
- Experience of managing external client accounts and maintaining good working relationships.
- Ability to manage multiple priorities and coordinate cross functional teams
- Proficiency in Microsoft Office and reporting tools
- Strong attention to detail and organisation skills.
- IDNO experience
- Award-Winning Workplace - We’re proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16–34-year-olds.
- Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings.
- Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We’re open to discussing how flexibility can work for you.
- Inclusive & Diverse - We’re the only energy company in the Inclusive Top 50 UK Employers. We’re also proud winners of Best Employer for Women and Human Company of the Year—recognising our inclusive, people-first culture.
- Support at Every Stage of Life - We’re Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone.
- Accessible & Supportive - As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria and will make any adjustments needed during the process.
- Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we’ll support your growth every step of the way.
Client Account Manager employer: E.ON UK PLC
Contact Detail:
E.ON UK PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at E.ON on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding E.ON's mission and values. Show how your experience aligns with their goals, especially in project delivery and client management. We want to see that passion!
✨Tip Number 3
Practice your communication skills! As a Client Account Manager, you'll need to convey complex information clearly. Try mock interviews with friends or use online resources to sharpen those skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at E.ON.
We think you need these skills to ace Client Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Account Manager role. Highlight your experience in project delivery and client account management, as these are key to what we’re looking for at E.ON.
Show Off Your Communication Skills: Since strong written communication is crucial for this role, ensure your application is clear and professional. Use concise language and structure your thoughts well to demonstrate your ability to engage effectively with stakeholders.
Highlight Relevant Experience: Don’t forget to mention any experience you have in the infrastructure sector or managing client accounts. This will help us see how you can contribute to our mission of delivering high-quality connections at pace.
Apply Early!: Remember, the closing date might come sooner than expected if we get a lot of applications. So, don’t wait around—apply through our website as soon as you can to secure your chance!
How to prepare for a job interview at E.ON UK PLC
✨Know Your Stuff
Make sure you understand the role of a Client Account Manager and the specifics of E.ON's IDNO operations. Brush up on your knowledge of grid connections, project delivery, and client management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively engaged with clients or stakeholders in the past. Think about times when you had to simplify complex information for someone else—this will demonstrate your ability to translate technical jargon into clear guidance.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing multiple priorities or resolving client queries. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you highlight your problem-solving skills and attention to detail.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, project challenges, or E.ON's future plans. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
