At a Glance
- Tasks: Lead cyber security and technology operations to enhance colleague and customer experiences.
- Company: Join E.ON UK, a leader in digital technology services.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Other info: Collaborative culture with opportunities for professional growth.
- Why this job: Make a real impact on technology services that shape the future.
- Qualifications: Extensive experience in cyber security and service management required.
The predicted salary is between 80000 - 100000 £ per year.
role requires travel as needed to support operational delivery, stakeholder engagement, and business priorities.
- Head of Digital Technology Security & Operations
- Here's what you'll be doing
As the Head of Digital Technology Security & Operations, you will lead the delivery of cyber security, service management, and colleague experience technology services across E.
ON UK.
Reporting to the Director of Common Digital Services, you will be responsible for ensuring operational excellence, driving service performance, and delivering technology services that support the UK business strategy while aligning with UK and Group Digital Technology objectives.
Working across a complex, multi-sourced environment, you will build strong partnerships with internal and external stakeholders to deliver secure, reliable, and customer-focused technology services.
Key responsibilities
- Lead the operational delivery of cyber security, service management, and colleague experience technology services across E. ON UK.
- Ensure services are delivered against agreed performance measures, KPIs, and regulatory requirements.
- Drive a market-leading colleague and customer experience across E. ON UK's technology platforms and systems.
- Lead UK engagement on Group-led technology and infrastructure initiatives, ensuring alignment with business priorities.
- Develop and implement the UK service strategy, including service design, transition, and operations, in line with Group policies and best practice.
- Collaborate with technology, platform, engineering, cyber security, data, and AI teams to deliver secure and resilient services.
- Promote modern, sustainable technology architectures and continuous improvement across operational services.
- Provide leadership across a complex matrix of internal and external delivery partners, ensuring accountability and high performance.
- Ensure compliance with UK regulatory requirements, key IT controls, and cyber security standards.
- What we need from you
- Extensive experience delivering cyber security, service management, and technology operations services within a complex, multi-sourced and matrixed organisation.
- Strong background in technical infrastructure, enterprise architecture, digital platforms, or service operations, with proven experience leading complex technology environments.
- Demonstrable experience driving continuous service improvement, delivering against business KPIs, service metrics, and customer experience objectives.
- Strong understanding of service management methodologies, including ITIL and Dev Ops practices, with experience embedding new and transformed services into operational environments.
- Proven ability to lead and motivate multidisciplinary teams, including through matrix structures and remote/offshore delivery models.
- Experience managing complex technology change and transformation, with the ability to balance strategic objectives with operational delivery.
- Strong stakeholder management skills, with the ability to translate complex technical concepts into clear business outcomes.
- Experience managing third-party suppliers and strategic partners, ensuring delivery against commercial agreements, security standards, and service expectations
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Head of Digital Technology Security & Operations employer: E.ON UK Ltd
E.ON UK Ltd is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets sustainability. With a strong focus on employee development, you will have access to numerous growth opportunities and training programmes, all while being part of a collaborative team dedicated to ensuring safe and efficient energy operations. Enjoy competitive benefits and a culture that values safety, compliance, and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Digital Technology Security & Operations
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including E.ON UK Ltd, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through E.ON UK Ltd
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at E.ON UK Ltd. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Head of Digital Technology Security & Operations
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at E.ON UK Ltd insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to E.ON UK Ltd that you’re committed to staying ahead in the game.
How to prepare for a job interview at E.ON UK Ltd
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at E.ON UK Ltd to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at E.ON UK Ltd.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
