At a Glance
- Tasks: Analyse smart meter performance and turn data into actionable insights.
- Company: Join a leading energy company focused on innovation and customer satisfaction.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Collaborative team environment with a focus on continuous improvement.
- Why this job: Make a real impact by improving customer outcomes and operational efficiency.
- Qualifications: Experience in data analysis and familiarity with tools like Power BI and Tableau.
The predicted salary is between 35000 - 42000 £ per year.
You will work within a specialist technical team, using data from various sources to analyse smart meter performance, identify key trends, and support the triage and resolution of asset issues. Working closely with the Asset Resolution Manager and Technical Remediation Specialists, you will turn data into actionable insight, validating findings and highlighting non‐operating meters (including those linked to customer solutions) to drive targeted remediation.
Your analysis will support faster time to repair, improved customer outcomes, and delivery of key objectives, including maintaining ≥94% operating meter performance, while also supporting reporting and dashboard development to enable informed decision-making.
Here's a taste of what you'll be doing:- Supporting problem solve and root cause analysis, by extracting and analysing smart asset data from systems including: Tableau, uSMART BOL, Smart Pear, MSD, DCC platforms, Kraken, and emerging data sources e.g. Data Bricks, to support root cause analysis of non-operating meters.
- Maintain, develop, and refine Power BI dashboards and performance reporting, ensuring accurate, timely insight to support decision-making and continuous improvement.
- Collaborate with analysts and Technical Remediation Specialists to share insights, improve route-to-green performance, and reduce time to repair.
Remediation Senior Analyst in Nottingham employer: E.ON Next
E.ON Next is an excellent employer that prioritises exceptional customer service and employee satisfaction in Bolton. With a competitive starting salary of £25,983, flexible working arrangements, and comprehensive training, we foster a supportive work culture that encourages personal and professional growth. Join us to be part of a team that values your contributions and empowers you to make a meaningful impact in the energy sector.
