At a Glance
- Tasks: Own the customer journey, resolving billing and meter issues with empathy.
- Company: Join E.ON Next, a leader in the energy sector, based in Leicester.
- Benefits: Enjoy flexible hybrid roles and strong career progression opportunities.
- Other info: Be part of a team focused on continuous improvement and knowledge growth.
- Why this job: Make a real difference in customers' lives while growing your skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
ON Next in Leicester is seeking an Energy Specialist to own the customer journey from first contact to final resolution.
You will provide proactive service by phone and email, addressing billing and meter exchange issues while maintaining a high standard of empathy and integrity.
Join a team focused on continuous improvement, training, and knowledge growth in a dynamic energy market. Flexible hybrid roles and strong career progression are offered.
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Energy Care Specialist — End-to-End Customer Experience in Leicester employer: E.ON Next
E.ON Next is an excellent employer that prioritises exceptional customer service and employee satisfaction in Bolton. With a competitive starting salary of £25,983, flexible working arrangements, and comprehensive training, we foster a supportive work culture that encourages personal and professional growth. Join us to be part of a team that values your contributions and empowers you to make a meaningful impact in the energy sector.
