E.ON Next is seeking a strategic Customer Experience Manager to shape the future of customer experience. You will design and deliver CX initiatives to improve satisfaction, loyalty and business value, while championing the voice of the customer across the organisation.
Collaborating with Product, Operations, Commercial, Digital and Technology, youβll drive omni-channel journey improvements and foster customer-centred thinking across teams.
#J-18808-LjbffrCustomer Experience Strategy Lead β Transformation & Growth employer: E.ON Next
E.ON Next is an excellent employer that prioritises exceptional customer service and employee satisfaction in Bolton. With a competitive starting salary of Β£25,983, flexible working arrangements, and comprehensive training, we foster a supportive work culture that encourages personal and professional growth. Join us to be part of a team that values your contributions and empowers you to make a meaningful impact in the energy sector.