Affordability & Vulnerability Partnerships Development Lead
Affordability & Vulnerability Partnerships Development Lead

Affordability & Vulnerability Partnerships Development Lead

Nottingham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead partnerships to support vulnerable customers and develop innovative solutions.
  • Company: E.ON Next champions customer needs, focusing on affordability and vulnerability.
  • Benefits: Enjoy flexible hybrid working, 26 days holiday, and a generous pension scheme.
  • Why this job: Make a real impact while collaborating with diverse teams and partners.
  • Qualifications: Experience with external suppliers and stakeholders; energy market knowledge is a plus.
  • Other info: Role may close early due to high applications; DBS check required.

The predicted salary is between 36000 - 60000 £ per year.

The Affordability & Vulnerability (A&V) team at E.ON Next focuses on supporting vulnerable customers by ensuring they receive tailored outcomes and championing their needs. This role, reporting to the Head of A&V, is responsible for developing and delivering the A&V partnerships strategy, which involves establishing partnerships with charities and other organizations to help customers manage their energy accounts. The position requires collaboration across teams to create innovative solutions, optimize funding, and meet the needs of vulnerable customers. The ideal candidate will have experience managing external suppliers, a passion for outstanding customer service, an understanding of new technologies, and the ability to effectively manage key stakeholders while developing strategic plans.

Here's a taste of what you'll be doing:

  • Develop and deliver A&V Partnerships Strategy including:
  • Identification and engagement of potential partners
  • Development of partnership agreements
  • Accountability for donation strategy
  • Monitoring and evaluation of partnership effectiveness
  • Collaborate across E.ON to coordinate approaches for innovative customer support solutions.
  • Optimise existing funding sources and identify new funding opportunities.
  • Understand and leverage opportunities provided by new technologies.
  • Produce strategic plans for A&V partnerships and innovation.
  • Work with external suppliers and partners to deliver outstanding customer experience and outcomes.
  • Are we the perfect match?

    You should have experience of working with external suppliers and partners and be confident in liaising with a range of stakeholders, including at senior level.

    It would be great if you had:

    • Experience in the energy market
    • Experience of partnerships relating to affordability and vulnerability

    Here's what else you need to know:

    • Role may close earlier due to high applications.
    • Competitive salary.
    • Location - Nottingham - E.ON Next office, Trinity House, 2 Burton St, Nottingham NG1 4BX, Leicester - Granite House, Watermead Business Park, Syston, LE7 1PF, Bolton - E.ON Next, Aspinall House, Aspinall Cl, Horwich, Bolton BL6 6QQ with travel to our other sites when required.
    • Working environment: Flexible hybrid working - a blend of in the office and home working.
    • 26 days holiday plus bank holidays each year - this includes a guaranteed day off for your birthday if you want it.
    • Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years).
    • Excellent parental leave allowance.
    • The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year.
    • We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.
    • For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider.
    • We're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.
    • We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.

    Affordability & Vulnerability Partnerships Development Lead employer: E.ON Next

    E.ON Next is an exceptional employer, particularly for the Affordability & Vulnerability Partnerships Development Lead role, as it champions a culture of inclusivity and support for vulnerable customers. With a flexible hybrid working environment, generous holiday allowances, and a commitment to employee development through open access talent networks, E.ON Next fosters a rewarding workplace where your contributions can make a real difference. Located in Nottingham, Leicester, and Bolton, the company offers unique opportunities to collaborate with diverse partners while optimising innovative solutions that enhance customer experiences.
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    Contact Detail:

    E.ON Next Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Affordability & Vulnerability Partnerships Development Lead

    ✨Tip Number 1

    Network with professionals in the energy sector, especially those involved in partnerships and customer support. Attend industry events or webinars to connect with potential partners and gain insights into current trends and challenges.

    ✨Tip Number 2

    Familiarise yourself with the latest technologies that can enhance customer service in the energy market. Being knowledgeable about innovative solutions will help you stand out as a candidate who can drive strategic plans effectively.

    ✨Tip Number 3

    Prepare to discuss your experience in managing external suppliers and stakeholders during interviews. Highlight specific examples where you've successfully collaborated to achieve positive outcomes for vulnerable customers.

    ✨Tip Number 4

    Research E.ON Next's current partnerships and initiatives related to affordability and vulnerability. Understanding their existing strategies will allow you to propose relevant ideas and demonstrate your commitment to their mission during discussions.

    We think you need these skills to ace Affordability & Vulnerability Partnerships Development Lead

    Partnership Development
    Stakeholder Management
    Strategic Planning
    Customer Service Excellence
    Collaboration Skills
    Funding Optimisation
    Monitoring and Evaluation
    Negotiation Skills
    Understanding of Vulnerability Issues
    Knowledge of Energy Market
    Experience with Charitable Organisations
    Adaptability to New Technologies
    Communication Skills
    Project Management

    Some tips for your application 🫡

    Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Affordability & Vulnerability Partnerships Development Lead position. Tailor your application to highlight relevant experiences that align with the role.

    Highlight Relevant Experience: Emphasise your experience in managing partnerships, especially with external suppliers and charities. Provide specific examples of how you've successfully collaborated with stakeholders to achieve strategic goals.

    Showcase Your Passion: Demonstrate your passion for supporting vulnerable customers and outstanding customer service. Use anecdotes or examples that illustrate your commitment to these values in your previous roles.

    Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your CV but also explains why you are particularly interested in this role at E.ON Next. Mention any innovative ideas you have for developing partnerships and optimising funding sources.

    How to prepare for a job interview at E.ON Next

    ✨Understand the A&V Partnerships Strategy

    Familiarise yourself with the Affordability & Vulnerability partnerships strategy that E.ON Next is implementing. Be prepared to discuss how you can contribute to developing and delivering this strategy, especially in terms of identifying potential partners and creating effective partnership agreements.

    ✨Showcase Your Stakeholder Management Skills

    Highlight your experience in managing relationships with external suppliers and stakeholders. Be ready to provide examples of how you've successfully liaised with senior-level stakeholders and navigated complex partnerships in previous roles.

    ✨Demonstrate Your Passion for Customer Service

    E.ON Next values outstanding customer service, particularly for vulnerable customers. Share specific instances where you've gone above and beyond to ensure customer satisfaction, and discuss how you would apply this passion in the context of energy account management.

    ✨Discuss Innovative Solutions and Technology

    Prepare to talk about how you can leverage new technologies to create innovative solutions for customer support. Think of examples from your past experiences where technology played a key role in enhancing customer outcomes or optimising funding opportunities.

    Affordability & Vulnerability Partnerships Development Lead
    E.ON Next
    E
    • Affordability & Vulnerability Partnerships Development Lead

      Nottingham
      Full-Time
      36000 - 60000 £ / year (est.)

      Application deadline: 2027-05-01

    • E

      E.ON Next

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