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- Tasks: Install SMART meters and provide tailored energy advice to customers.
- Company: Join an award-winning energy company committed to inclusivity and sustainability.
- Benefits: Competitive salary, bonuses, flexible working, and generous leave policies.
- Other info: Permanent role with excellent career growth and support for all stages of life.
- Why this job: Make a real difference in people's lives while enjoying a variety of work.
- Qualifications: MOCOPA/CMA1/MET2 qualified with strong customer service skills.
The predicted salary is between 40652 - 40652 £ per year.
We need everyone's positive energy and innovative thinking to lead the energy transition to net zero. That's why we welcome applications from all backgrounds and experiences and have a range of flexible working options to suit everyone!
We’re looking for Dual Fuel SMART Meter Installers to join our growing team in and around the Kilmarnock area. If you’re looking for more flexibility, real variety and a role where you can make a genuine difference, this is for you.
What’s in it for you?
- Competitive base salary of £40,652 reviewed annually
- Quarterly performance based bonus through our Field Incentive Scheme, up to £4,800pa
- Potential Career Progression – training may be provided for: 3 phase meter installation
- Full equipment provided: - Branded van and fuel card - Smartphone and tablet - Uniform, PPE and tools
Here’s a taste of what you’ll be doing
- You’ll be visiting customers who may be struggling with their energy bills, helping them take control through tailored advice and installing SMART PAYG meters where appropriate.
- You’ll also be investigating reports of tampered meters and making them safe.
- Every visit is different, and we pride ourselves on delivering excellent customer service in the field.
- With no set shifts you can balance your work around your life, as long as you meet your weekly working hours.
Key responsibilities
- Deliver excellent face-to-face customer service
- Discuss and agree payment solutions with customers
- Exchange meters to PAYG or classic prepay
- Gather customer and property information
- Lead warrant teams (when required) to safely disconnect meters
- Plan efficient daily routes to reduce carbon footprint
- Record visit outcomes on mobile devices
- Upload job data securely (monthly broadband allowance included) including Bodyworn Video footage uploads
Are we the perfect match?
- MOCOPA/CMA1/MET2 qualified.
- Strong customer service and communication skills
- A full UK/EU driving license (up to 6 points acceptable)
- Must be willing to undertake 3-Phase electricity training with travel and overnight stays during training
- Comfortable working independently in the field
- Reside in or near Kilmarnock
- Broadband access at home
Here's what else you need to know
- This is a permanent role.
- Excellent parental leave allowance.
- Award-Winning Workplace - We’re proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16–34-year-olds
- Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities and access to 20 flexible benefits with tax/NI savings
- Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We’re open to discussing how flexibility can work for you
- Inclusive & Diverse - We’re the only energy company in the Inclusive Top 50 UK Employers. We’re also proud winners of Best Employer for Women and Human Company of the Year—recognising our inclusive, people-first culture
- Support at Every Stage of Life - We’re Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone
- Accessible & Supportive - Do you consider yourself as having a disability? As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria for the role and will make any adjustments needed during the process
- Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we’ll support your growth every step of the way
For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider.
Dual Fuel SMART Meter Installer - Kilmarnock employer: E.ON Next Energy
Contact Detail:
E.ON Next Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Fuel SMART Meter Installer - Kilmarnock
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in, plus it shows you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are talking about your skills and experiences, the better you'll come across.
✨Tip Number 3
Show off your customer service skills! Since this role is all about helping customers, think of examples from your past where you've gone above and beyond. Be ready to share these stories during your chat.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. It shows you're engaged and keen to learn more about the role and the company.
We think you need these skills to ace Dual Fuel SMART Meter Installer - Kilmarnock
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the role of Dual Fuel SMART Meter Installer. Highlight your customer service skills and any relevant experience that shows you can handle the responsibilities mentioned in the job description.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and get straight to what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and user-friendly!
How to prepare for a job interview at E.ON Next Energy
✨Know Your Stuff
Make sure you understand the role of a Dual Fuel SMART Meter Installer inside out. Familiarise yourself with the responsibilities, like delivering excellent customer service and discussing payment solutions. Brush up on your MOCOPA/CMA1/MET2 qualifications and be ready to discuss how your skills align with the job.
✨Showcase Your Customer Service Skills
Since this role involves face-to-face interactions, prepare examples of how you've provided outstanding customer service in the past. Think about specific situations where you helped customers solve problems or made their experience better. This will show that you can handle the diverse challenges of the job.
✨Plan Your Route
During the interview, demonstrate your ability to plan efficient daily routes. You might be asked how you would approach this task, so think about how you can reduce carbon footprints while ensuring timely visits. Showing that you can think strategically will impress your interviewers.
✨Be Ready for Flexibility Questions
This role offers flexible working options, so be prepared to discuss how you would balance work and life. Think about your availability and how you can adapt to the company's needs while still maintaining your personal commitments. This shows that you're not just looking for a job, but a role that fits your lifestyle.