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- Tasks: Install SMART meters and provide tailored energy advice to customers.
- Company: Award-winning energy company with a focus on inclusivity and flexibility.
- Benefits: Competitive salary, performance bonuses, generous leave, and flexible working options.
- Other info: Join a supportive team with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while enjoying a dynamic work environment.
- Qualifications: MOCOPA/CMA1/MET2 qualified with strong customer service skills.
The predicted salary is between 40652 - 40652 £ per year.
We need everyone's positive energy and innovative thinking to lead the energy transition to net zero. That's why we welcome applications from all backgrounds and experiences and have a range of flexible working options to suit everyone!
We’re looking for Dual Fuel SMART Meter Installers to join our growing team in and around the Inverness area. If you’re looking for more flexibility, real variety and a role where you can make a genuine difference, this is for you.
What’s in it for you?
- Competitive base salary of £40,652 reviewed annually
- Quarterly performance based bonus through our Field Incentive Scheme, up to £4,800pa
- Potential Career Progression – training may be provided for: - 3-phase meter installation.
- Full equipment provided: - Branded van and fuel card - Smartphone and tablet - Uniform, PPE and tools
Here’s a taste of what you’ll be doing
- You’ll be visiting customers who may be struggling with their energy bills, helping them take control through tailored advice and installing SMART PAYG meters where appropriate.
- You’ll also be investigating reports of tampered meters and making them safe.
- Every visit is different, and we pride ourselves on delivering excellent customer service in the field.
- With no set shifts you can balance your work around your life, as long as you meet your weekly working hours.
Key responsibilities
- Deliver excellent face-to-face customer service
- Discuss and agree payment solutions with customers
- Exchange meters to PAYG or classic prepay
- Gather customer and property information
- Lead warrant teams (when required) to safely disconnect meters
- Plan efficient daily routes to reduce carbon footprint
- Record visit outcomes on mobile devices
- Upload job data securely (monthly broadband allowance included) including Body worn Video footage uploads
Are we the perfect match?
- MOCOPA/CMA1/MET2 qualified.
- Strong customer service and communication skills
- A full UK/EU driving license (up to 6 points acceptable)
- Comfortable working independently in the field
- Reside in or near Inverness
- Broadband access at home
Here's what else you need to know
- This is a permanent role.
- Excellent parental leave allowance.
- Award-Winning Workplace - We’re proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16–34-year-olds
- Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities and access to 20 flexible benefits with tax/NI savings
- Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We’re open to discussing how flexibility can work for you
- Inclusive & Diverse - We’re the only energy company in the Inclusive Top 50 UK Employers. We’re also proud winners of Best Employer for Women and Human Company of the Year—recognising our inclusive, people-first culture
- Support at Every Stage of Life - We’re Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone
- Accessible & Supportive - Do you consider yourself as having a disability? As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria for the role and will make any adjustments needed during the process
- Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we’ll support your growth every step of the way
For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider.
Dual Fuel SMART Meter Installer - Inverness employer: E.ON Next Energy
Contact Detail:
E.ON Next Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Fuel SMART Meter Installer - Inverness
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in, plus it gives you some great talking points.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Show off your personality! Don’t just stick to the script; let your enthusiasm for the role and the company come through. They want to see the real you, so be genuine and engaging during your chat.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Dual Fuel SMART Meter Installer - Inverness
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the role of Dual Fuel SMART Meter Installer. Highlight your customer service skills and any relevant experience that shows you can handle the responsibilities mentioned in the job description.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, so don’t waffle on!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at E.ON Next Energy
✨Know Your Stuff
Make sure you understand the role of a Dual Fuel SMART Meter Installer inside out. Familiarise yourself with the responsibilities, like delivering excellent customer service and handling meter installations. Brush up on your MOCOPA/CMA1/MET2 qualifications and be ready to discuss how your skills align with the job.
✨Showcase Your Customer Service Skills
This role is all about interacting with customers, so be prepared to share examples of how you've provided great service in the past. Think of specific situations where you helped someone solve a problem or made their day better. This will show that you can handle the face-to-face aspect of the job.
✨Plan Your Route
Since you'll be working independently in the field, demonstrate your ability to plan efficient daily routes. You might want to mention any experience you have with time management or route planning tools. This shows you're proactive and can reduce the carbon footprint, which is a key responsibility.
✨Be Ready for Flexibility
With no set shifts, it's important to express your willingness to adapt. Talk about how you manage your time and balance work with personal life. Highlight any previous roles where flexibility was key, as this will resonate well with the company's values around work-life balance.