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- Tasks: Install SMART meters and provide tailored energy advice to customers.
- Company: Join an award-winning energy company committed to inclusivity and innovation.
- Benefits: Competitive salary, bonuses, flexible working, and generous leave.
- Why this job: Make a real difference in people's lives while enjoying work-life balance.
- Qualifications: Customer service skills and a full UK/EU driving licence required.
- Other info: Permanent role with excellent career growth and support for all stages of life.
The predicted salary is between 40652 - 45000 £ per year.
We need everyone's positive energy and innovative thinking to lead the energy transition to net zero. That’s why we welcome applications from all backgrounds and experiences and have a range of flexible working options to suit everyone!
We’re looking for Dual Fuel SMART Meter Installers to join our growing team in and around the Glasgow area. If you’re looking for more flexibility, real variety and a role where you can make a genuine difference, this is for you.
- Competitive base salary of £40,652 reviewed annually
- Quarterly performance based bonus through our Field Incentive Scheme, up to £4,800pa
- Potential Career Progression – training may be provided for 3-phase meter installation (increase base pay)
- Full equipment provided: Branded van and fuel card, Smartphone and tablet, Uniform, PPE and tools
Here’s a taste of what you’ll be doing: You’ll be visiting customers who may be struggling with their energy bills, helping them take control through tailored advice and installing SMART PAYG meters where appropriate. You’ll also be investigating reports of tampered meters and making them safe. Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, as long as you meet your weekly working hours.
Key responsibilities:- Deliver excellent face-to-face customer service
- Discuss and agree payment solutions with customers
- Exchange meters to PAYG or classic prepay
- Gather customer and property information
- Lead warrant teams (when required) to safely disconnect meters
- Plan efficient daily routes to reduce carbon footprint
- Record visit outcomes on mobile devices
- Upload job data securely (monthly broadband allowance included) including Bodyworn Video footage uploads
Requirements:
- MOCOPA/CMA1/MET2 qualified
- Strong customer service and communication skills
- A full UK/EU driving license (up to 6 points acceptable)
- Comfortable working independently in the field
- Must be willing to undertake 3-Phase electricity training including travel and overnight stays where required during training
- Reside in or near Glasgow
- Broadband access at home
Here’s what else you need to know:
- This is a permanent role.
- Excellent parental leave allowance.
- Award-Winning Workplace - We’re proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16–34-year-olds.
- Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities and access to 20 flexible benefits with tax/NI savings.
- Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We’re open to discussing how flexibility can work for you.
- Inclusive & Diverse - We’re the only energy company in the Inclusive Top 50 UK Employers. We’re also proud winners of Best Employer for Women and Human Company of the Year—recognising our inclusive, people-first culture.
- Support at Every Stage of Life - We’re Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone.
- Accessible & Supportive
- Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we’ll support your growth every step of the way.
For all successful candidates, due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider.
Duel Fuel SMART Meter Installer - Glasgow employer: E.ON Next Energy Limited
Contact Detail:
E.ON Next Energy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duel Fuel SMART Meter Installer - Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in, plus it gives you some great talking points during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show off your personality! Employers love to see candidates who are genuine and enthusiastic. Don’t be afraid to let your passion for the role shine through during your interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the position.
We think you need these skills to ace Duel Fuel SMART Meter Installer - Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the role of Dual Fuel SMART Meter Installer. Highlight any relevant experience and skills that match the job description. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the customer service skills we value.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at E.ON Next Energy Limited
✨Know Your Stuff
Make sure you understand the role of a Dual Fuel SMART Meter Installer inside out. Familiarise yourself with the responsibilities, especially around customer service and meter installation. Brush up on your MOCOPA/CMA1/MET2 qualifications and be ready to discuss how your skills can help customers manage their energy bills.
✨Showcase Your Customer Service Skills
This role is all about delivering excellent face-to-face customer service. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can tailor your approach to different situations, as every visit will be unique.
✨Plan Your Route
Since you'll be working independently in the field, demonstrate your ability to plan efficient daily routes. You might want to mention any tools or strategies you use to optimise your time and reduce your carbon footprint. This shows you're proactive and environmentally conscious!
✨Be Ready for Flexibility
With no set shifts, it's important to show that you're adaptable. Discuss how you manage your time and balance work with personal life. Highlight any previous roles where flexibility was key, and express your enthusiasm for a role that allows for variety and independence.