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- Tasks: Manage payments and credit transactions while ensuring tax compliance and resolving customer queries.
- Company: E.ON is a leading international energy company focused on innovative solutions for the future.
- Benefits: Enjoy 26 days holiday, a generous pension scheme, and flexible working options.
- Why this job: Join a recognised employer with a vibrant culture and opportunities for career growth.
- Qualifications: Strong analytical skills, proficiency in MS Excel and SAP, and excellent communication abilities required.
- Other info: Part-time role with hybrid working; perfect for balancing studies and work.
The predicted salary is between 36000 - 60000 £ per year.
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Here\’s what you\’ll be doing
npower Business Solutions (nBS) is the E.ON UK Industrial and Commercial (I&C) pillar and a market leader in the B2B energy retail sector. I&C is a £6 billion revenue business serving c60,000 customers and around 300,000 meter points with a view to becoming the number one B2B energy supplier in the UK.
We are looking for a Settlements Specialist to join our team and support a growing portfolio of third-party generators and internal group companies. In this role, you will manage payments and credit note transactions. This is an exciting opportunity, where you will play a crucial role in supporting the operational and financial growth of the business.
This is a part-time role, working 2 days per week as part of a job share. This role offers the hybrid working approach, splitting your time between working from home and working from our Solihull office.
Key responsibilities
- Manage the receipt and review of invoices and statements from internal and external customers, ensuring tax compliance.
- Submit payment requests to the Shared Service Centre and approve content releases, ensuring accurate payment processing.
- Track payments from receipt to completion, ensuring accurate cost coding and timely processing. Monitor KPI reporting and recommend process improvements to ensure on-time payments.
- Resolve customer and financial queries efficiently, leveraging in-depth knowledge of settlement processes. Address common queries related to payment terms, invoice structure, VAT application, and early payment requests.
- Build and maintain strong relationships with the Shared Service Centre, Finance, and the wider Generation Services team to support internal and external customer needs.
- Accurately complete transactions using established processes, applying technical expertise.
- Independently manage work priorities and provide regular updates on progress, ensuring workload is balanced and performance standards are met.
- Stay informed of company policies and local procedures, incorporating updates into daily practices. Propose and implement improvements to enhance business efficiency.
What we need from you
- Strong analytical skills with a rational approach to resolving queries.
- Proficiency in MS Excel and SAP, with general IT confidence.
- An understanding of the UK energy market and strong commercial awareness.
- Excellent communication skills and a customer-focused mindset.
- Self-motivated, with the ability to prioritise work and meet deadlines under pressure.
- A proactive team player with a drive to improve and streamline processes.
It would be great if you had
- Experience within the UK Energy Industry.
Here’s what you need to know
- Award-Winning Benefits: Our market-leading benefits package includes: 26 days of holiday plus bank holidays, a generous pension scheme, life cover, bonus opportunities, and access to 20 flexible benefits with tax and/or NI savings.
- Recognised with thePersonnel Today Reward, Recognition and Benefits Award 2022, our benefits truly stand out.
- Outstanding Employer Accolades:AwardedBest Place to Work for 16–34-year-oldsand named as aSunday Times Best Places to Work 2025employer.
- Recognised for Family-Friendly and Hybrid Policies: In 2024, we earnedDouble Recognition at the Personnel Today Awardsfor our exceptional family-friendly and hybrid working initiatives. Lets discuss how we can work together flexibly.
- Inclusive Employer: As the only energy company in theInclusive Top 50 UK Employers, we’re committed to equal opportunities, diversity, and fairness for everyone.
- Support for Disabled Applicants: As aDisability Confident Employer, we guarantee an interview for all disabled candidates who meet the minimum role criteria.
- Development Opportunities: With inclusive talent networks, learning resources, and skill-building programs, your career growth is a priority.
At a glance
Reference no.: 237808
Get in touch
For more information, please contact the recruiter, natalie.harrison@eon-uk.com. Please note, CVs sent directly cannot be accepted.
About us
E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions.
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Settlements Specialist - Job Share Npower Commercial Gas Limited employer: E.ON Gruppe
Contact Detail:
E.ON Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Settlements Specialist - Job Share Npower Commercial Gas Limited
✨Tip Number 1
Familiarise yourself with the UK energy market and current trends. Understanding the dynamics of the industry will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your analytical skills and be prepared to discuss how you've resolved complex queries in the past. This role requires strong problem-solving abilities, so having specific examples ready will set you apart.
✨Tip Number 3
Network with current or former employees of Npower or similar companies. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Demonstrate your proficiency in MS Excel and SAP through practical examples. If you have experience with these tools, be ready to discuss how you've used them to improve processes or manage data effectively.
We think you need these skills to ace Settlements Specialist - Job Share Npower Commercial Gas Limited
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Settlements Specialist. Familiarise yourself with tasks such as managing invoices, payment processing, and resolving financial queries.
Tailor Your CV: Highlight relevant experience in your CV, especially any roles that involved financial transactions, customer service, or working within the energy sector. Use specific examples to demonstrate your analytical skills and proficiency in tools like MS Excel and SAP.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the UK energy market and your customer-focused mindset. Mention how your skills align with the job requirements and express your enthusiasm for contributing to the team at Npower.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at E.ON Gruppe
✨Understand the Role
Make sure you have a clear understanding of the Settlements Specialist role and its responsibilities. Familiarise yourself with the key tasks such as managing payments, resolving queries, and maintaining relationships with internal teams. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Analytical Skills
Since strong analytical skills are crucial for this position, prepare examples from your past experiences where you successfully resolved complex issues or improved processes. Be ready to discuss how you approach problem-solving in a structured manner.
✨Highlight Relevant Experience
If you have experience in the UK energy industry or with financial transactions, make sure to highlight this during your interview. Discuss specific instances where your expertise contributed to successful outcomes, especially in relation to settlements and invoicing.
✨Prepare Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
