Hybrid CX Learning Lead - Customer Journeys
Hybrid CX Learning Lead - Customer Journeys

Hybrid CX Learning Lead - Customer Journeys

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
E

At a Glance

  • Tasks: Lead the development of innovative learning initiatives and assess team learning needs.
  • Company: Join a leading energy company with a focus on collaboration and growth.
  • Benefits: Enjoy a generous benefits package and hybrid working flexibility.
  • Why this job: Make a real impact by shaping learning experiences in a dynamic environment.
  • Qualifications: Expertise in instructional design and strong project management skills required.
  • Other info: Great opportunities for career progression in a supportive team.

The predicted salary is between 36000 - 60000 £ per year.

A leading energy company is seeking a Delivery / Learning Lead to develop and manage operational learning initiatives in Solihull. This role requires assessment of learning needs, development of tailored learning solutions, and collaboration across teams.

The ideal candidate will have expertise in instructional design, strong project management skills, and excellent communication abilities.

A generous benefits package and opportunities for career progression are offered in this hybrid working environment.

Hybrid CX Learning Lead - Customer Journeys employer: E.ON Gruppe

As a leading energy company based in Solihull, we pride ourselves on fostering a dynamic work culture that prioritises employee development and collaboration. Our generous benefits package, combined with flexible hybrid working arrangements, ensures that our team members can thrive both personally and professionally while contributing to meaningful operational learning initiatives.
E

Contact Detail:

E.ON Gruppe Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hybrid CX Learning Lead - Customer Journeys

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!

✨Tip Number 2

Prepare for interviews by practising common questions related to learning initiatives and project management. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your expertise! Bring along examples of your previous work in instructional design or any successful projects you've managed. This will help you stand out and demonstrate your skills effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Hybrid CX Learning Lead - Customer Journeys

Instructional Design
Project Management
Communication Skills
Learning Needs Assessment
Tailored Learning Solutions Development
Collaboration
Operational Learning Initiatives Management
Hybrid Working Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in operational learning initiatives. We want to see how your skills in instructional design and project management align with what we're looking for!

Showcase Your Communication Skills: Since excellent communication is key for this role, don’t shy away from demonstrating your abilities. Use clear and concise language in your application to reflect how you can effectively collaborate across teams.

Highlight Relevant Experience: Be sure to include specific examples of past projects or roles where you've developed tailored learning solutions. We love seeing how you've made an impact in previous positions, so let us know!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in Solihull!

How to prepare for a job interview at E.ON Gruppe

✨Know Your Learning Initiatives

Before the interview, dive deep into the company's current operational learning initiatives. Understand their approach to customer journeys and think about how your expertise in instructional design can enhance their existing programmes.

✨Showcase Your Project Management Skills

Be ready to discuss specific projects you've managed in the past. Highlight your ability to assess learning needs and develop tailored solutions. Use examples that demonstrate your organisational skills and how you’ve successfully collaborated with different teams.

✨Communicate Clearly and Confidently

Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare to explain complex concepts in simple terms, as this will showcase your ability to convey information effectively to diverse audiences.

✨Ask Insightful Questions

Prepare thoughtful questions about the company’s learning culture and future initiatives. This not only shows your interest but also gives you a chance to assess if the company aligns with your career goals and values.

Hybrid CX Learning Lead - Customer Journeys
E.ON Gruppe

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

E
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>