At a Glance
- Tasks: Manage client accounts and ensure smooth project delivery for grid connections.
- Company: Join E.ON, a leading energy company committed to net-zero transition.
- Benefits: Enjoy 26 days annual leave, flexible working, and generous pension schemes.
- Other info: Inclusive culture with strong support for personal and professional growth.
- Why this job: Be part of an award-winning workplace focused on innovation and customer experience.
- Qualifications: Experience in project delivery and managing client relationships is essential.
The predicted salary is between 29000 - 38000 £ per year.
E.ON has successfully launched a licensed Independent Distribution Network Operator (IDNO) to simplify grid connections and accelerate the UK's net-zero transition. As an IDNO, E.ON will own and operate new local electricity networks (connected to the regional DNO) anywhere in Great Britain, offering connection service, pace and excellent customer experience.
Right now, we’re looking for a Client Account Manager to play a key role in the successful delivery of grid connection projects. You’ll build trusted relationships with clients, providing clear, proactive communication and guidance while coordinating activity across internal design, legal, commercial and operational teams. With a strong focus on project delivery and customer experience, you’ll help translate complex technical and regulatory processes into a clear, well-managed journey for our clients, supporting the IDNO’s ambition to deliver high-quality connections at pace and scale.
Please note the closing date may end early if we receive a high volume of applications, please apply at your earliest opportunity.
Key responsibilities- Serve as the main client point of contact for the project delivery and asset adoption journey
- Ensure smooth transition following the sales process throughout the asset management journey
- Provide proactive updates and manage expectations throughout the project lifecycle
- Liaise with internal design and legal teams to ensure timely and accurate delivery of project milestones
- Coordinate the processing and issuance of MPANs (Meter Point Administration Numbers)
- Oversee the issuance of connection agreements
- Support AV (Asset Value) payment processes and ensure a timely resolution of related queries
- Take ownership of centralised mailboxes, ensuring prompt and professional responses
- Provide ad-hoc support across other business areas as required
- Update internal systems with project updates
- Experience in project delivery within infrastructure sector.
- Experience of managing external client accounts and maintaining good working relationships.
- Ability to manage multiple priorities and coordinate cross functional teams
- Proficiency in Microsoft Office and reporting tools
- Strong attention to detail and organisation skills.
- IDNO experience
- Award-Winning Workplace - We’re proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16–34-year-olds.
- Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings.
- Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We’re open to discussing how flexibility can work for you.
- Inclusive & Diverse - We’re the only energy company in the Inclusive Top 50 UK Employers. We’re also proud winners of Best Employer for Women and Human Company of the Year —recognising our inclusive, people-first culture.
- Support at Every Stage of Life - We’re Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone.
- Accessible & Supportive - As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria and will make any adjustments needed during the process.
- Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we’ll support your growth every step of the way.
Get in touch if you have any questions please contact the Recruiter, melissa.newell@eonenergy.com. Please note, CV's emailed directly will not be considered.
About us: E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions.
Client Account Manager employer: E.ON Gruppe
E.ON is an award-winning employer, recognised as a Sunday Times Best Place to Work and celebrated for its inclusive and diverse culture. With outstanding benefits including 26 days of annual leave, flexible working options, and a strong commitment to employee growth, E.ON provides a supportive environment where you can thrive while contributing to the UK's net-zero transition as a Client Account Manager.
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Client Account Manager role.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Have a quick summary of your experience and skills ready to go, so you can showcase why you're the perfect fit for the job.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the best choice.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It helps us keep track of candidates and ensures you don’t miss out on any updates. So, get clicking and send us your best!
We think you need these skills to ace Client Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Account Manager role. Highlight your experience in project delivery and managing client accounts, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission at E.ON. Keep it concise but engaging, and don’t forget to mention your understanding of the infrastructure sector.
Showcase Your Communication Skills:As a Client Account Manager, clear communication is crucial. In your application, demonstrate your ability to convey complex information simply. Whether it's through your CV or cover letter, make sure your writing is clear and professional.
Apply Early!:Don’t wait until the last minute to submit your application. We might close the application process early if we get a lot of interest. Head over to our website and apply as soon as you can to ensure your chance at joining our fantastic team!
How to prepare for a job interview at E.ON Gruppe
✨Know Your Stuff
Make sure you understand the ins and outs of project delivery in the infrastructure sector. Brush up on E.ON's IDNO model and how it simplifies grid connections. Being able to discuss specific projects or experiences will show that you're not just familiar with the role, but genuinely interested.
✨Build Rapport
As a Client Account Manager, relationship-building is key. Practice your communication skills and think about how you can demonstrate your ability to build trust with clients. Prepare examples of how you've successfully managed client relationships in the past.
✨Showcase Your Organisational Skills
With multiple priorities at play, it's crucial to highlight your organisational abilities. Bring examples of how you've coordinated cross-functional teams or managed complex projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in E.ON and the role. Inquire about their approach to customer experience or how they handle challenges in project delivery. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
