SME Sales Specialist

Overview

Bringing that feel-good energy.

At E.ON Next, the most important things to us are our people, our customers, our business and our planet. We want to be nothing less than industry-leading, known for giving our customers an experience they can rave about with our brilliant service.

Being there for our customers, and delivering excellent service which shines through on platforms like Trustpilot, is something we\’re obsessed with. At E.ON Next, everyone is an Energy Specialist and, no matter your role, we all work together to support our customers.

Working as a Sales Specialist in our Customer Operations, you\’ll be at the heart of everything we do – helping our customers. You won\’t just be part of the customers\’ experience, you\’ll make it, and take full responsibility for what lands your way by delivering customer service from the start of their sales journey with us.

Responsibilities

• Talk to customers over the phone and via email, including engaging with industry stakeholders.
• Every day will be different, you\’ll be responsible for coming up with awesome solutions to resolve customer challenges.
• Lead on sales for E.ON Next, onboarding retentions, switches and cross-selling.
• Take learning seriously, think fast, take responsibility and use your initiative, letting us know if there\’s a better way to do things.

Qualifications and Requirements

• A flair in sales, including negotiation skills, commercial understanding and the ability to identify the right solution for our customers\’ needs.
• Ability to discuss our product suite with customers (training will be provided), understand the customer needs and promote the appropriate product for the customer, while balancing business and customer needs.
• Excellent customer service skills.
• Ability to identify and create new opportunities for Sales.
• Calm and resilient – challenging work is what keeps you creative and motivated.
• Passionate and vibrant – genuinely excited to impress and help customers, drawing energy from solving problems the more complex the better.
• Team player – enjoy being part of a team, know the part you play in your team\’s success, committed to giving your best.

Benefits and Working Model

• Ready to make a difference? At E.ON Next, we\’re not just powering homes, we\’re powering a sustainable future. Join our team and help us create a world where energy works for everyone.
• This role may close earlier due to high application volumes.
• The starting salary for this role is £24,987 with an OTE of £33,103 and uncapped commission. We\’re passionate about providing fulfilling roles, and empowering growth and career progression.
• Our Flexible and Hybrid ways of working bring together the best of remote and hub-based working. We work Monday – Friday 9am – 5pm, and you\’ll spend 2-3 days a week with your team in our hubs, which are social spaces with fully equipped kitchens providing you with free snacks, drinks and fresh fruit. Then at the end of the week, we take some time out together to wind down as a family.
• Did you know we\’ve won awards for our flexible and family friendly working ways of working? Wherever you are in your journey, we have supportive inclusion networks, a market leading benefits package and family friendly policies including paid fertility leave, neonatal leave and equal parent leave.
• We offer 26 days of annual leave plus bank holidays. You can also buy another 2 weeks\’ holiday and there is our generous pension contribution to secure your future. We also guarantee time off work to celebrate your Birthday.

Important Information

• DBS check and right to work – for successful candidates, a basic DBS check will be required. This role is not sponsorable under the UKVI points-based system.
• Contract options – we offer full-time (37 hours) and part-time contracts (minimum of 30 hours per week).
• Base hub Location post training – choice of Nottingham City Centre or Syston (Leicester) hub.

IMPORTANT INFORMATION

• If you are invited to a Discovery Day, it will take place at our Nottingham hub. This role is hybrid. For the first 8 weeks of your training period, you will be expected to attend our Nottingham hub 3 days a week. The remaining two days of each training week will be remote. After training you will have conversations with your appointed team leader to discuss any hybrid working arrangements. During the training period you\’ll be fully equipped with the skills you\’ll need. It is therefore essential that annual leave is kept to an absolute minimum whilst in training.

A Place to Be You

We\’re committed to equal opportunities and actively promote a diverse and inclusive working environment, where everyone can be their best. We believe in nurturing a culture where everyone feels respected, and our employee-run inclusion networks provide valuable opportunities for connection and collaboration. Together we\’re better.