Hybrid Energy Customer Experience Specialist

Hybrid Energy Customer Experience Specialist

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
E.O.N Worldwide

At a Glance

  • Tasks: Own the customer journey, resolving billing and meter issues with exceptional service.
  • Company: E.O.N Worldwide, a leader in the energy sector with a focus on customer experience.
  • Benefits: Flexible hybrid working, comprehensive training, and opportunities for continuous learning.
  • Other info: Join a dynamic team with a commitment to innovation and customer satisfaction.
  • Why this job: Make a real difference in customers' lives while growing your skills in the energy market.
  • Qualifications: Strong communication skills and a passion for customer advocacy.

The predicted salary is between 30000 - 40000 Β£ per year.

N Worldwide in the United Kingdom is seeking an Energy Specialist to own the customer journey from start to finish, delivering exceptional service as you resolve billing, meter issues and queries.

You'll be a proactive communicator, advocate for customers, and continuously learn about energy market rules.

The role supports flexible hybrid working, with training in our Leicester hub during onboarding.

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Hybrid Energy Customer Experience Specialist employer: E.O.N Worldwide

E.O.N Worldwide is an excellent employer that prioritises exceptional customer service and employee development. With a competitive starting salary and a hybrid working model, employees enjoy a balanced work-life environment while having access to technical training for career advancement. The vibrant social hub in Bolton fosters a collaborative work culture, making it a rewarding place to grow professionally.

E.O.N Worldwide

Contact Details:

E.O.N Worldwide Recruitment Team

We think you need these skills to ace Hybrid Energy Customer Experience Specialist

Customer Service
Billing Resolution
Meter Issue Resolution
Proactive Communication
Advocacy for Customers
Knowledge of Energy Market Rules
Problem-Solving Skills