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- Tasks: Join our team to handle customer service and admin tasks in a fast-paced shipping environment.
- Company: We're a top shipping and freight forwarding company specializing in tailored logistics solutions.
- Benefits: Enjoy a negotiable package and the chance to work in a dynamic, supportive team.
- Why this job: This role offers hands-on experience in logistics and a chance to develop your organizational skills.
- Qualifications: We're looking for confident, detail-oriented individuals with strong customer service and IT skills.
- Other info: Ideal for those who thrive in a busy setting and love teamwork!
The predicted salary is between 28800 - 42000 £ per year.
Our client is a leading shipping and freight forwarding company, specialising in customisedtransport and logistics solutions for land, sea and air. Theyare currently looking for a dynamic individual to join their team. Job Role; Customer services/admin. Take import bookings and create in our internal software. Liaising with carriers andcustomers. Sales invoice preparation for the admin team. Assist team with administrative functions. Person specification: A confident and approachable person. A high level of organisational skills and attention to detail. Customer focussed with the determination and willingness to deliver an excellent level of service. Good decision-making skills, able to evaluate, prioritise and plan while responding to quickly changing workloads. A methodical, logical approach with good problem-solving abilities, able to work on their own initiative within a time critical setting and as part of a team. IT literate. The candidate must have a passion and right attitude to operate at a high level within a busy and dynamic department whilst maintaining a great teamwork ethic. The package offered is negotiable reflecting the skills and exp…
Shipping Support Administrator employer: E L Recruitment Solutions
Contact Detail:
E L Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shipping Support Administrator
✨Tip Number 1
Familiarize yourself with the shipping and logistics industry. Understanding key terms and processes will help you communicate effectively with carriers and customers, showcasing your knowledge during the interview.
✨Tip Number 2
Highlight your organizational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to handle the dynamic workload mentioned in the job description.
✨Tip Number 3
Practice your problem-solving skills by thinking through potential scenarios you might face in this role. Being able to articulate your thought process during the interview will show that you can think on your feet.
✨Tip Number 4
Emphasize your customer service experience. Prepare to discuss specific instances where you went above and beyond to deliver excellent service, as this aligns perfectly with the company's focus on customer satisfaction.
We think you need these skills to ace Shipping Support Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Shipping Support Administrator position. Understand the key responsibilities and required skills, such as customer service, organizational skills, and IT literacy.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and administration. Emphasize your organizational skills, attention to detail, and any experience with logistics or freight forwarding.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the shipping industry. Mention specific examples of how you've demonstrated problem-solving abilities and teamwork in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at E L Recruitment Solutions
✨Show Your Customer Service Skills
Since the role emphasizes customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or complaints in the past. Highlight your approach to ensuring customer satisfaction.
✨Demonstrate Organizational Abilities
Discuss your methods for staying organized and managing multiple tasks. You might want to mention any tools or techniques you use to prioritize your workload, especially in a fast-paced environment.
✨Highlight Problem-Solving Skills
Prepare to talk about a time when you faced a challenge at work and how you resolved it. This will showcase your logical thinking and ability to make decisions under pressure, which are crucial for this position.
✨Emphasize Teamwork and Initiative
Be ready to discuss how you work within a team and also take initiative when needed. Share examples that illustrate your ability to collaborate effectively while also being proactive in your responsibilities.
