Core Responsibilities:
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Customer Services be the contact point for customers
Create bookings in our internal software
Process booking and liaise with operations to ensure theyve been received
Following up on any queries with customers
Liaising with customers regarding shipments and collections
Key Skills & Experience Required:
Logistics/Freight experience (preferred but no essential)
Customer focused and determination to deliver an excellent level of service
Good communications skills
Strong interpersonal skills
Be confident and approachable
IT literate with an eye for detail
Customer focused and determination to deliver an excellent xgikmsk level of service whilst building customer relationships
Team working
Good communications skills
Strong interpersonal skills
Organisational skills
Hours of work:
Monday to Thursday hours
Friday hours
Customer Service Coordinator in Grimsby employer: E L Recruitment Solutions
As a leading player in temperature-controlled logistics, our company offers an exceptional work environment that prioritises employee growth and development. With a strong focus on teamwork and communication, we ensure that our Transport Planning Coordinators are equipped with the tools and support needed to excel in their roles while enjoying a collaborative culture. Located in the heart of the UK, we provide competitive benefits and opportunities for career advancement, making us an attractive employer for those seeking meaningful and rewarding employment.
