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For Companies At a Glance
- Tasks: Manage pricing, quotations, and develop client relationships in freight forwarding.
- Company: Established air and ocean freight forwarding business with international growth.
- Benefits: Competitive salary, career progression, and supportive internal structure.
- Other info: Long-term career development opportunities in a commercially focused role.
- Why this job: Join a dynamic team and make an impact in a growing industry.
- Qualifications: Experience in freight forwarding and strong sales skills required.
The predicted salary is between 36000 - 60000 £ per year.
An established and growing air and ocean freight forwarding business is seeking a commercially driven Commercial & Internal Sales Coordinator to strengthen its UK sales function and support international growth. This role is ideal for someone with freight forwarding experience who understands market rates, thrives on follow-up activity, and can convert opportunities into secured business.
Key Responsibilities
- Pricing & Quotation Management
- Liaise with UK customers and overseas agents to provide competitive pricing solutions.
- Prepare and issue accurate air and ocean freight quotations.
- Proactively follow up on quotes to maximise conversion rates.
- Obtain up-to-date market rates from shipping lines, airlines, and overseas partners.
- Update internal systems with current market pricing.
- Maintain KPI tracking on quoted business won/lost.
- Sales & Business Development
- Proactively source new leads via phone and email.
- Follow up on leads passed from Business Development Managers.
- Convert enquiries into active trading accounts.
- Identify upselling and cross-selling opportunities within existing accounts.
- Account Management
- Develop and nurture long-term client relationships.
- Maintain regular communication with overseas offices, partners, and agents.
- Act as a key commercial contact for both UK and international stakeholders.
- Operational & Internal Coordination
- Liaise with internal operational teams to ensure seamless cargo movements.
- Coordinate on customs requirements and service commitments.
- Source supplier costs for the operations team when required.
- Provide internal commercial support once business is secured.
- CRM & Reporting
- Maintain accurate records of all sales activity within the CRM system.
- Manage pipeline visibility and reporting.
- Track performance against agreed KPIs.
The Ideal Candidate
- Proven experience within air and ocean freight forwarding.
- Strong understanding of shipping line and airline rate structures.
- Commercially minded with a proactive sales approach.
- Confident communicator with UK customers and overseas agents.
- Highly organised with strong follow-up discipline.
- Experience using CRM systems and freight software.
- Target-driven and motivated by results.
Whats on Offer
- Opportunity to join a growing freight business with international reach.
- A commercially focused role with real earning and progression potential.
- Supportive internal structure with strong operational backing.
- Long-term career development within freight forwarding.
If you have freight forwarding experience and are looking to move into a commercially focused internal sales role with progression, this could be an excellent next step.
Commercial & Internal Sales Coordinator in Solihull employer: E L Recruitment Solutions Limited
Contact Detail:
E L Recruitment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial & Internal Sales Coordinator in Solihull
✨Tip Number 1
Network like a pro! Get out there and connect with people in the freight forwarding industry. Attend events, join online forums, and don’t be shy about reaching out to potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Be proactive in your follow-ups. After applying for a role or sending a quote, drop a quick email or make a call to check in. This shows your enthusiasm and can really set you apart from other candidates. Remember, we’re all about converting opportunities into secured business!
✨Tip Number 3
Show off your knowledge of market rates and trends. When you get the chance to chat with potential employers, bring up recent changes in the air and ocean freight markets. This demonstrates your expertise and passion for the industry, which is exactly what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make that connection happen!
We think you need these skills to ace Commercial & Internal Sales Coordinator in Solihull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your freight forwarding experience and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements in pricing, sales, and client management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Commercial & Internal Sales Coordinator role. Share specific examples of how you've converted leads into business and your approach to maintaining client relationships.
Showcase Your Proactive Approach: In your application, highlight instances where you’ve taken the initiative, whether it’s sourcing new leads or following up on quotes. We love candidates who are driven and can demonstrate their ability to maximise conversion rates!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at E L Recruitment Solutions Limited
✨Know Your Freight Forwarding Stuff
Make sure you brush up on your knowledge of air and ocean freight forwarding. Understand the market rates, shipping line structures, and how to prepare competitive quotations. This will show that you're not just interested in the role but that you genuinely understand the industry.
✨Show Off Your Follow-Up Skills
Since this role thrives on follow-up activity, be ready to discuss your strategies for following up on leads and quotes. Prepare examples of how you've successfully converted opportunities into secured business in the past. This will demonstrate your proactive sales approach.
✨Communicate Like a Pro
As a Commercial & Internal Sales Coordinator, you'll need to liaise with both UK customers and overseas agents. Practice clear and confident communication. Think about how you can build long-term relationships and maintain regular communication, as this is key to the role.
✨Get Familiar with CRM Systems
Since managing records and tracking performance against KPIs is crucial, make sure you’re comfortable discussing your experience with CRM systems. If you’ve used any specific freight software, mention it! This shows you’re organised and ready to hit the ground running.